FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Competitive Rates: We offer competitive pricing for all services. Basic Inspection and Cleaning: $99 for inspection and light cleaning. Deep Cleaning: $200 to $350 based on chimney condition. Repair Services: Repairs start at $99. No Hidden Fees: What we quote is what you pay. Discounts and Promotions: Check our website or social media for current offers.
- What is your typical process for working with a new customer?
Initial Contact: We start with a consultation to understand your needs and schedule an appointment. Inspection: Our technician inspects your chimney or fireplace. Service Quote: We provide a detailed quote based on the inspection. Service Execution: We perform the necessary cleaning, repairs, or installation. Customer Review: We ensure your satisfaction and provide maintenance tips.