FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer fair and transparent pricing based strictly on what needs to be fixed—no upselling or unnecessary parts like you often see with big garage door companies. I provide free on-site estimates so you can get an honest evaluation before making any decision. I also occasionally run limited-time discounts on full door replacements or garage conversions.
- What is your typical process for working with a new customer?
First, I schedule a free on-site visit to inspect the garage door or assess the project. I then provide a detailed, honest quote and explain the best solution. If it’s a conversion project (turning two garage doors into one), I handle everything—from engineering approval to structural work and final installation. My goal is to make the process smooth and clear, with direct communication at every step.
- What education and/or training do you have that relates to your work?
I’ve been trained hands-on in garage door repair, installation, and structural framing. I started by working under larger contractors, gaining real-world experience before launching my own business. I’ve completed hundreds of jobs, including advanced garage door conversions that require engineering and structural adjustments.