Q. Describe the most common types of jobs you do for your clients.
A. Jewelry Custom Design
Diamond Engagement Rings
Jewelry Insurance Appraisals
Jewelry and Watch Repair
Q. What advice do you have for a customer looking to hire a provider like you?
A. Jewelry Repair - Our on-site jewelry fabrication facility repairs all gold, platinum and diamond jewelry, which also includes resizing of rings. We specialize in pearl restringing and have on-site watchmakers that can repair, restore, and maintain any watch.
Jewelry Insurance Appraisals - We do written appraisals for insurance or evaluations purposes. The appraisal includes a detailed description of the piece, weights and measurements, professional photo, and replacement value. Written and verbal apprasals are done by our Graduate GIA Gemologist.
Q. What questions should a consumer ask to hire the right service professional?
A. How many years have you been in business?
Are you a GIA Gradute Gemologist?
Q. What important information should buyers have thought through before seeking you out?
A. Buyers should know that there is no need to buy their jewelry at a retail price. Then can start by going to retail stores to get a feel of their pricing, and then come meet with me to see how much money I will save them while also using higher quality diamonds than what is being offered in retail jewelry stores.
Q. Why does your work stand out from others who do what you do?
A. Unlike other retail jewelry stores, we are wholesale jewelry manufacturers that specialize in custom design. We manufacture everything we sell.
There is no middle man!
Q. What do you like most about your job?
A. Custom designing my client's engagement rings, saving them thousands of dollars, and seeing the smile on their face when they tell me how happy they are with the quality of my craftsmanship.
When a client refers me their friends and family, that lets me know that they were happy to do business with me, and that I am doing something right.
Q. What questions do customers most commonly ask you? What's your answer?
A. How much is a one carat diamond?
My answer to them is, I can offer you a one carat diamond for $100, or a one carat diamond for over $10,000.
I then move on to educating my client's to help them purchase the correct diamond for their budget.
Q. What do you wish customers knew about you or your profession?
A. I graduated from the University of Houston with a Bachelor's of Science degree, and am also a GIA Graduate Gemologist.
Q. How did you decide to get in your line of work?
A. We are a third generation family owned and operated business. Educating my clients and helping them make the correct jewelry purchase is the main reason I decided to join this business.
Q. Tell us about a recent job you did that you are particularly proud of.
A. I recently custom designed and donated a diamond cross to help the annual scholarship fund for Strake Jesuit (a local private school).
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. I am GIA Graduate Gemologist, and part of the local Alumni chapter. We often have continuing education courses and meetings to stay up on the latest in the jewelry industry.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Start off by taking a diamond and gem course, and work your way to becoming a Graduate Gemologist.