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About
At SereneLuxe Cleaning, we believe your space should be your sanctuary. We bring professionalism, reliability, and meticulous attention to detail to every clean—backed by $1 million in coverage ($2 million aggregate) in insurance and bonding for your peace of mind. Our goal is to give you more time, comfort, and the confidence of a fresh, spotless space. Every Sanctuary Specialist on our team is thoroughly vetted before they ever step foot in your home. Our hiring process includes comprehensive background checks, drug testing, professional reference verification, and in-person skills & service evaluation. This means you can relax knowing your space is cared for by trusted, reliable, and skilled professionals who treat your home like their own. Currently serving Houston and surrounding areas. 10% off every house cleaning service after the first one (Thumbtack exclusive), and 15% off for active/retired military, first responders and educators with proof (full house cleans only). Cancellations within 72 hours and completed services are not eligible for refund.
*Important Booking Policy*
A cleaning appointment is confirmed via deposit or full payment on site. If payment isn’t received day before for deposit or day of service, the booking will remain unconfirmed and no cleaner will be scheduled.
Unpaid requests may be rescheduled or released to other clients without notice, and the original date/time cannot be guaranteed. NOTE: Specialists are required to take pictures for proof of work only.
Overview
Hired 67 times
Background checked
9 employees
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Credit card, Google Pay, and Stripe.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
27 reviews
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93%
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7%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Daricia A.
Nov 17, 2025
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Hired on Thumbtack
I had a lovely experience with SereneLuxe Cleaning! Their cleaner arrived, asked where I wanted them to start, and let me know when they were finished so we could go through the house to ensure the job was done to my liking. Pricing was more than reasonable and everyone is very nice from the owner to the cleaner that came to the house. 10/10 would recommend
Details: 4 bedrooms • 2 bathrooms • Deep cleaning • Pets in home • Just once
SereneLuxe Cleaning's reply
Thank you so much, Daricia! We truly appreciate you taking the time to share your experience. I’m glad to hear our team made everything smooth from start to finish and that the walkthrough ensured the service met your expectations. We take pride in clear communication, fair pricing, and making sure every client feels cared for — from the first message to the final walkthrough.
It was a pleasure serving you, and we’re grateful for the recommendation. We look forward to helping you again whenever you need us!
— Etasia
Owner | SereneLuxe Cleaning
House Cleaning
Anika S.
Nov 6, 2025
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Hired on Thumbtack
I’m very happy with my service! Donta did an amazing job! she was professional and did great job as expected. I’ll definitely be scheduling her for monthly visits. Highly recommend!
Details: Space planning • Closets • Less than 500 sq ft • Very unorganized
SereneLuxe Cleaning's reply
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with your service and that Donta delivered the level of professionalism and quality we strive for at SereneLuxe Cleaning. We truly appreciate your trust and look forward to keeping your home fresh and serene during your upcoming monthly visits!
— Etasia
Owner | SereneLuxe Cleaning
Home Organizing
Deleonia B.
Nov 15, 2025
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Hired on Thumbtack
Donta was super nice and she definitely got the job done she was amazing our new home looks so good thank you so much
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Fridge cleaning • Oven cleaning • Baseboard cleaning • No pets in home • Just once
SereneLuxe Cleaning's reply
Thank you so much for your wonderful feedback! We’re thrilled to hear that Donta took great care of your new home and delivered the level of service we strive for. We truly appreciate you choosing SereneLuxe Cleaning, and we’re glad you’re enjoying the results. We look forward to serving you again!
— Etasia
Owner | SereneLuxe Cleaning
House Cleaning
Ms P.
Aug 24, 2025
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From Google
Sereneluxe Cleaning Service is absolutely amazing! The owner will make sure your home is spotless, fresh, and smelling wonderful every single time. She pays attention to detail, goes above and beyond, and truly leaves everything looking its best. If you want a home that not only shines but feels refreshed,Sereneluxe is the way to go. I highly suggest their services. You won't be disappointed.
SereneLuxe Cleaning's reply
Thank you so much Ms. Peterson! We value your business, and look forward to serving you again in the future.
Breanna K.
Aug 21, 2025
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From Google
Im so proud of this business and the woman behind it! SereneLuxe Cleaning did an amazing job super professional, detail-oriented, and left everything spotless. You can tell she truly cares about the work she puts in. If youre looking for quality and consistency, this is definitely the business to go with. Highly recommend
SereneLuxe Cleaning's reply
Thank you so much for your kind words Breanna! We strive for perfection and wanna make sure all of our clients are satisfied. We look forward to your business in the future!
Credentials
Background Check
Etasia Peterson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our residential standard cleanings start at $80 and are flat-rate based on the home’s square footage and the type of service (Standard, Deep, or Move-In/Out).
Transparent pricing:
Add-ons: Optional services such as inside oven, fridge, or cabinets are available for a small flat fee.
Discounts:
Thumbtack exclusive: 10% off every clean after the first initial service.
15% off for active/retired military, educator, and/or first responder with valid proof.
Fees: If a home requires significantly more time than the booked service due to heavy dirt or clutter, extra time is billed at $40/hr with your approval first. If approval is not granted, we will cease service.
We provide all eco-friendly supplies and equipment at no extra charge. Please be sure to advise if you would like for us to use any tools/supplies prior to or at start of service.
What is your typical process for working with a new customer?
We start with a quick online booking or custom request form to gather your home size, service type (Standard, Deep, or Move-In/Out), and any special notes.
Confirming Service & Payment: We confirm details via call or text, send an invoice, and collect full payment via Thumbtack to hold the appointment.
Service Day: Our team arrives on time with all eco-friendly supplies and follows a detailed cleaning checklist matched to your chosen service.
Walk-Through: After cleaning, we do a final walk-through (if you’re home) or send photos if requested.
Ongoing Care: For recurring clients, you can easily adjust frequency or add extras—like interior fridge or oven cleaning—anytime.
Our goal is a seamless, stress-free experience from first click to sparkling finish.
What education and/or training do you have that relates to your work?
Our team is trained in professional residential and small-commercial cleaning techniques, including detailed sanitation, eco-friendly product use, and surface-specific care.
Owner/Management: Completed industry-recognized courses in hygiene and OSHA safety standards.
Staff: Each contractor receives hands-on training using our SereneLuxe Cleaning Standard & Deep Clean SOPs, covering everything from proper chemical handling to time-management for different square footages.
Ongoing Education: We stay current with EPA Safer Choice guidelines and best practices for green cleaning to ensure a healthy, safe environment for every client.
This combination of formal training and our own rigorous internal program guarantees consistent, high-quality results.
