FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to keep pricing fair and straightforward. It depends on the size of the bus, how long you need it, and the day of the week. Weekends are a bit more, but we always do our best to work with your budget.
- What is your typical process for working with a new customer?
When a new customer reaches out, we start by gathering a few key details: the date, number of guests, pick-up and drop-off locations, and the type of event. From there, we recommend the best vehicle option and provide a clear, all-inclusive quote.
- What education and/or training do you have that relates to your work?
Our team is highly trained with a focus on safety, customer service, and hospitality. Drivers undergo thorough background checks, specialized driving training, and safety certifications to ensure they can handle any situation on the road. Additionally, we provide ongoing customer service training to make sure we’re delivering a top-notch experience from start to finish. We also stay up to date with industry standards and local regulations to ensure that every ride is not only fun but also safe and compliant.