- Loading
It’s free with no obligation to hire
Overview
Hired 824 times
License verified
10 employees
6 years in business
Business hours
(Central Time Zone)
Sun | Closed |
Mon - Sat | 9:00 a.m. to 8:00 p.m. |
Payment methods
Credit card, Cash
Social media
Photos and Videos
14 photos
Specialties
Extra services
Furniture assembly and disassembly,
Packing,
Storage,
Equipment moving,
Piano moving,
Automobile moving
Reviews
Jared M.
Local Moving (under 50 miles)
The actual move went great! The guys that came worked really hard and got my 2/1 moved in 2 hours. The problem was in scheduling. I was on the roster for the day but a Account Manager had not gotten in touch with me to verify and get a deposit so the actual movers didn’t know if they actually needed to move me. So instead of getting there at 12 they arrived at 5:30. Got it done, just later than planned.
Jul 13, 2019VerifiedNancy Z.
Local Moving (under 50 miles)
Anthony and John with A&C movers were absolutely terrific! They were on time, efficient with their work, careful with all our furniture and unpacked everything with all items taken care of and delivered as in their original condition. Would recommend them in a heart beat!
Jun 11, 2019VerifiedA&C Movers Houston's replyThank you so much for the positive rating. We appreciate and value your time. Til next time!
Amanda O.
Local Moving (under 50 miles)
DO NOT USE THIS COMPANY Horrible and dishonest company! One of my 50in flat screen TVs disappeared and the company is taking no liability to replace or reimburse the missing item. I am a single mom of 2, and one of my kids is disabled, so I do not have the money to replace the missing TV. It’s a horrible situation and extremely violating. The movers also took twice as long as the estimate to complete the job, in my opinion moving out of a 2bed apartment should not take 8hrs to complete. Horrible experience with a very shady company!
Feb 11, 2019VerifiedA&C Movers Houston's replyHello Amanda, Thank you for taking the time out to write a review addressing your situation. As per our conversation on the phone - I would love to rectify the problem with the missing TV. However we have nothing to go by other then your statement saying that a TV was missing the day after your move took place. The movers were left alone with really poor directions to go by on the day of your move (something we don't encourage to prevent things like this from happening). Once the job was completed, i asked how was the move & you stated that the movers did a good job (something I do on EVERY JOB before the movers leave). So i hope you understand that its not the company being shady or simply not wanting to help you out, but a company who doesn't have anything to go by other than YOUR statement. When addressing insurance options you DECLINED, because you wanted a NEW TV that according to you was $900 from Wal-Mart when you bought it a few years ago, and the settlement wouldn't be anywhere near that amount. Although i would love to be able to pay for your TV out of pocket to keep a customer, i am not able to do such thing (which is why we have insurance and other resources in place). But even going that route we need proof or something concrete that ties us to that missing TV. Your apartment was left open and unattended per your request, so its hard to take liability for something that could have been done by anybody after the movers left. Im all for taking responsibility for things that we do as a company, but like any other business, we have to follow the process and go through the right channels to get things done in the most fair way possible.
Morgan H.
Local Moving (under 50 miles)
The movers were late due to a job before me taking longer than expected but they made sure to get me taken care of that day as they said they would! They also sent me an extra guy at no additional charge. The guys were very nice and took great care of me. A light fixture was broken during the move and the manager went out of his way to contact me and make things right which I really appreciate. Small business owner who really cares about his reputation and customers!
Apr 5, 2019VerifiedA&C Movers Houston's replyHi Morgan! Thank you so much for taking the time out to post this review. We are happy to hear you were taken care of, and that a resolution was found to rectify the broken light fixture. It was truly a pleasure working with you. Till next time friend. Take care!
Chris B.
Local Moving (under 50 miles)
The guys called me early and told me they did drive within the hour. They arrived between their window and immediately got to work. They made sure my items were cared for and were very professional. If I every have to move again, A&C Movers have my business. Definitely recommended.
Mar 31, 2019VerifiedA&C Movers Houston's replyHi Chris, Thank you for the review. It was truly a pleasure working with you. Take care my friend.
Credentials
License Type: Texas Department of Motor Vehicles License (TX)
License Type: Mover - FMCSA (TX)
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?-Additional man power is available upon request. (No limit). -Standard travel fee for local moves is $80. -Flat Rate pricing available upon request. -Carrier liability: A household of goods carriers liability for loss or damage is .60 cents per pound, per article unless the shipper agrees to a greater level of liability -Company is not responsible for loss of time due to unsafe weather conditions, Traffic, or delays caused by customer.
- What is your typical process for working with a new customer?Step 1- Give us a call directly to provide detailed information about your specific move. Step 2- You'll then receive a formal quote to view from us directly. Step 3- Accept quote to finalize your date and time frame. This is done with a simple click that will automatically set you up with an account manager who will facilitate your move the rest of the way.
- What education and/or training do you have that relates to your work?-We have weekly meetings and training in various areas of the moving process. -We address issues that come from the customer in regards to performance to continuously meet high standards.