The Grout Express
The Grout Express

The Grout Express

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

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Responds in about 48 min

Introduction: Craftsmanship, Honesty, and Trustworthy. As Professionals we understand the Importance in Customer Satisfaction. Not only do we complete your desired work effectively, we educate you as well on how to maintain your surfaces that saves you money. Our Experienced Technicians are Top Professionals who believe in Customer Service First.
Overview

Hired 15 times

1 similar job done near you

3 employees

Payment methods

Cash, Check, Credit card, Zelle

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

18 photos

  • Clean and Colorseal Floor

    Tile and Grout Cleaning

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Great 4.8

13 reviews

5
92%
4
0%
3
0%
2
8%
1
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Read reviews that mention:


Onyih O.

Tile and Grout Cleaning

I can't say enough good things about Stephen! First, he is so courteous and pleasant, not to mention hard working. Did to unforseen circumstances, he ended up completing the job alone and did so excellently. Next, he is super responsive. He had a slight delay the first day and gave me adequate notice. The following day, he arrived promptly and addressed a question I had from the previous day. He answered my questions patiently - and I asked a lot of them! Stephen went above and beyond to make sure we were satisfied with the work. The work itself deserves an essay! Stephen is so meticulous... He went over our grout lines one by one, and we have A LOT of tile in our home. His rates are reasonable and the return on investment is off the charts. We LOVE our floors! To be honest, they're even better than they were when we moved in about a year ago. If you're looking for a professional to clean your tile and/or seal your grout, look no further!
Sep 3, 2021
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Verified
Brittany H.

Tile and Grout Cleaning

Was very impressed and shocked at how new the shower the looked. Stephen explained what he did as well as what I was doing wrong when cleaning it, but how to correct that in the future. Will recommend and use in the future.
Aug 24, 2021
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Verified
Angie C.

Tile and Grout Cleaning

Very happy with our grout cleaning! Our animal hospital floors look amazing! They did an awesome job. Provided great communication and very professional from start to finish. Will definitely use them again!
Aug 17, 2021
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Verified
Blair F.

Tile and Grout Cleaning

Great work! Would highly recommend using Grout Express!!
Aug 4, 2021
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Verified
Thumbtack Customer

Thank you for taking care of my showers, the re-caulk and clean made my shower look GREAT. I'm even more impressed with the hone and polish on my master bathroom floor, I can see my reflection!
Jun 27, 2021
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Review from Google

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    My pricing is completely negotiable. I have no fixed rates. Pricing is usually determined by Square footage, but The Grout Express pricing is completely negotiable to all customers.

  • What is your typical process for working with a new customer?

    Most new customers are a bit nervous due to poor craftsmanship from previous Contractors so I usually explain the job completely before starting and I make sure my client has a clear understanding of what is being completed.

  • What education and/or training do you have that relates to your work?

    Certified Stone Professional. Certified Tile & Grout specialist Marble Restoration Certified Specialist

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