FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free, on-site quotes to all our customers. Each of our quotes is as unique as the homes we service. We'll customize a home detailing program for your individual needs. In addition to all your house detailing needs, we also provide professional holiday lights design, installation, maintenance, take-down, and storage. Our professional crews seek five star ratings from all our customers every time -- if you don't believe it was five star service, we'll make it right or you don't pay.
- What is your typical process for working with a new customer?
We make it as easy as possible. We schedule an appointment with you to see what services you need completed. We'll come out and see you (although you don't have to be there), we provide you with a free quote, and then let our expert professional crews do what they do best -- put an amazing shine on your home or business!
- What education and/or training do you have that relates to your work?
Shine is part of a national franchise with more than 50 locations in 15 states, so our teams are trained according to the exacting specifications of the franchise. All of our crews are specially trained through hands-on training, as well as our leading technology online training platform.