FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At C&E Pipe Services, we offer transparent and competitive pricing for all our plumbing and underground pipe services. Here’s what you should know about our pricing: Competitive Rates: Our pricing reflects the high quality of work and materials we use. Discounts Available: We offer discounts for first-time customers, military personnel, and seniors. No Hidden Fees: We believe in upfront pricing with no surprise charges. Any additional work required will be discussed before proceeding. Financing Options: For larger jobs, we offer financing plans to help spread out the cost. We’re committed to providing the best value while ensuring top-notch service and lasting solutions. Contact us for a personalized quote!
- What is your typical process for working with a new customer?
At C&E Pipe Services, we make the process smooth and hassle-free for new customers. Here’s what you can expect: Initial Contact – Once you reach out, we’ll gather details about your plumbing or pipe service needs. You can contact us via Thumbtack, phone, or our website. Estimate – We provide a estimate either over the phone or by scheduling an on-site inspection to assess the scope of work. Job Scheduling – Once you approve the estimate, we’ll schedule the service at a time that works best for you. Service Execution – Our experienced team arrives on time, completes the job efficiently, and ensures the highest quality work. Customer Approval & Cleanup – We walk you through the completed work, answer any questions, and ensure the site is clean before we leave. Payment & Follow-Up – We offer convenient payment options and follow up to ensure you’re fully satisfied with our work. We prioritize professionalism, transparency, and excellent customer service every step of the way!
- What education and/or training do you have that relates to your work?
At C&E Pipe Services, our team is highly trained and experienced in plumbing and underground pipe services. Our qualifications include: Licensed & Certified Technicians – Our team members are professionally trained and hold the necessary licenses to perform plumbing and underground pipe work safely and efficiently. Years of Hands-On Experience – We have extensive experience in pipe repairs, sewer inspections, drain cleaning, hydro jetting, trenchless solutions, and more. Ongoing Training – We stay up to date with the latest industry advancements, technology, and best practices to provide the most effective and efficient solutions. Specialized Equipment Knowledge – Our team is trained in using advanced tools like sewer cameras, hydro jetting machines, and trenchless pipe replacement systems. We combine expertise with a commitment to quality service, ensuring our customers receive the best solutions for their plumbing and pipe needs.