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About
Resourceful Technical Support Engineer offering 10 years of Desktop Software and Hardware Support. Excellent analytical skills to troubleshoot computer problems.
Overview
Hired 65 times
Background checked
1 employee
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
Services offered
Computer issue
Slow computer performance
Virus or malware
System error or blue screen
Clicking or grinding noise from hard drive
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
45 reviews
5
94%
4
2%
3
2%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Terri S.
Oct 23, 2024
•
Hired on Thumbtack
What a great experience. Shawn was so patient and answered all of my questions. He treated me very respectfully and he helped me through my computer issues. I was so impressed that I am having him work on my husband’s laptop. Will definitely use him in the future.
Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Helen W.
Nov 4, 2024
•
Hired on Thumbtack
I strongly recommend Shawn for your computer support needs. He did a great job helping me set up my new Windows Surface laptop last month. Taught me a bunch about operation and shortcuts. I was impressed with the depth of his knowledge and experience. Shawn was very responsive, punctual and was a strong communicator. He has good energy. His work was worth every penny! You won’t go wrong with Shawn.
Details: PC • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Lee T.
Nov 18, 2022
•
Hired on Thumbtack
Shawn called ahead and arrived on time, ran diagnostics, and quickly determined the problem. He was professional, explained the issue, and gave me his recommendation and options. I feel that he helped me avoid an expensive repair and the computer is now working great again. I could not have been happier with the results.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Keith B.
Jul 5, 2022
•
Hired on Thumbtack
What a nice and patient repairman. He listen to everything that I wanted to accomplish and completed each. He even went beyond and added a program to make my computer work faster and better. I have in the past just bought something new instead of fixing. His fixes are better and cheaper than just buying a replacement. 100 % recommend and would use again if needed. Thanks for all that you did.
Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Jasmine R.
May 15, 2022
•
Hired on Thumbtack
Shawn was very professional and punctual. He fixed my computer in less than 20 minutes. He was knowledgeable and also put software to help prevent future viruses.
Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet) • At the pro’s location • My home, venue, etc.
Computer Repair
Credentials
Background Check
Shawn Hudson
FAQs
What is your typical process for working with a new customer?
My interaction with new customers is very easy and quite simple. We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date in every step of the way.
What education and/or training do you have that relates to your work?
IT Certifications in Network Systems:
Information Technology
MycomputerCareer
Certifications
MTA Security Essentials
MTA Mobility And Device Fundamentals
MTA Windows Server Administration
Linux Essentials
Vocational Certificate in Computer Support Technician:
Computer Support Technician
Mayfield College
