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Computer issue

Computer type

Desktop or laptop

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Introduction: Resourceful Technical Support Engineer offering 10 years of Desktop Software and Hardware Support. Excellent analytical skills to troubleshoot computer problems.

Overview

Hired 61 times

Background checked

1 employee

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

15 photos

Mesh Wifi
Computer Repair
PC and Printer setup
Computer Repair

Specialties

Computer issue

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Computer type

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

42 reviews

5

93%

4

3%

3

2%

2

0%

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2%

Read reviews that mention:

Lee T.

Nov 18, 2022

·

Hired on Thumbtack

Shawn called ahead and arrived on time, ran diagnostics, and quickly determined the problem. He was professional, explained the issue, and gave me his recommendation and options. I feel that he helped me avoid an expensive repair and the computer is now working great again. I could not have been happier with the results.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Donna S.

Oct 14, 2022

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Hired on Thumbtack

Shawn was super helpful when my computer crashed. The hard drive was badly damaged so he was unable to extract data, but he went out of his way to go to Best Buy with me to buy a new drive. He installed Windows and helped me get Microsoft programs back. He was so nice and calm which really helped during a very stressful time.

Details: PC • Laptop • Clicking or grinding noise from hard drive • My home, venue, etc.

Computer Repair

Esther M.

Sep 11, 2022

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Hired on Thumbtack

Shawn was excellent...he identified the problem quickly and offered several solutions and guidance and found the best one for me at a great(low) cost. He went the extra mile when he took time to go get the new part for me and got my computer up and running very quickly. He gave me some suggestions on how to keep the computer running with no problems. He gave guidance on what to do to avoid future problems. He's definitely my go-to person if I need anything else. Highly recommend him!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

One click Maintenance's reply

Thank you

Computer Repair

Susan M.

Sep 10, 2022

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Hired on Thumbtack

Shawn was such a big help! He was able to set up our new desktop computer, locate compatible drivers for our peripheral devices and streamline the setup in minutes. After carefully listening to us tell him how we would be using the computer, he made great recommendations. Everything is working perfectly and we sincerely appreciate his expertise! We highly recommend his professionalism and will reach out to him for help in the future.

Details: Personal (Home) • Network setup and installation • Technology support • Computer • My home, venue, etc.

One click Maintenance's reply

Thank you

Network Support Services

David K.

Aug 4, 2022

·

Hired on Thumbtack

I was experiencing issues with my PC so I decided to use Thumbtack and search for someone who could better assist. Shawn was very knowledgeable on my issue and provided excellent assistance with fixing my computer. I couldn’t be more thankful. I highly recommend his services!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

Shawn Hudson

FAQs

What is your typical process for working with a new customer?
My interaction with new customers is very easy and quite simple. We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date in every step of the way.
What education and/or training do you have that relates to your work?
IT Certifications in Network Systems: Information Technology MycomputerCareer Certifications MTA Security Essentials MTA Mobility And Device Fundamentals MTA Windows Server Administration Linux Essentials Vocational Certificate in Computer Support Technician: Computer Support Technician Mayfield College

One click Maintenance

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