FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All fees are based on performance. We collect a percentage of the rent for leasing and managing your residential real estate. If we don't collect rent, we don't get paid. So we are as motivated as you to have a stable resident who pays rent on time. • Management Fee: Typically 10% of the rent we collect. This cost includes collections, coordination of all maintenance, resident relations, and reporting to our owners. • Leasing Commission: One month's rent os charged for leasing. This allows us to actively market your home on MLS as well as up to 17 other internet sites and listing services. This leasing commission is often divided by several different real estate leasing specialist who all contribute to finding a sable long-term resident.
- What is your typical process for working with a new customer?
Most important is understanding the owner's goals and objectives. We start by learning what your intentions are for your asset. Are you looking to hold there property long-term and work toward debt reduction and future appreciation? Or is this a value-added asset that you hope to sell within 12-24 months for a quick gain? Regardless, ELLIS HomeSource listens to your needs and creates a management plan to meet that goal.
- What education and/or training do you have that relates to your work?
All ELLIS HomeSource property managers and leasing professionals hold a Texas Real Estate Salesperson license. Rick Ellis, the company Broker/Owner is a CAM, Certified Apartment Manager, and a CPM, Certified Property Manager through the IREM - the Institute of Real Estate Management. Our company holds the prestigious AMO - Accredited Management Organization - designation from IREM.