FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Upfront Pricing: Plumb Shield Plumbing emphasizes providing clear, upfront pricing and explaining options in detail before any work begins, ensuring no surprises. Financing Options: They offer flexible payment plans for unexpected plumbing problems, system replacements, or remodels. Options can be as low as $25 per month (with approved credit). Estimates: They offer free estimates residential properties.
- What is your typical process for working with a new customer?
******************************************************************************************************* Fast Response: They focus on fast response times for calls, especially for emergency repairs, and their vehicles are fully equipped to diagnose and fix problems efficiently. Diagnosis and Pricing: Before starting work, a technician arrives to visually assess the problem. They provide clear, upfront pricing and explain the options in detail. Service: Once the customer approves, the work is performed with precision and care. They aim to not only fix immediate problems but also enhance the plumbing system's long-term performance.
- What education and/or training do you have that relates to your work?
Licensed Team: The company states that all their plumbers are fully licensed to handle any plumbing challenge. Trained and Insured: The entire team is also insured and trained.