KatieBug Pest Services

Keller, TX

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About this pro

How does your service stand out?

We do not use any scare tactics or other high pressure sales antics, we believe in presenting our customers with the information needed to choose what service is right for them, not what service is best for the company.

What do you enjoy about the work you do?

I often deal with customers that are highly stressed, and or scared when they realize they are sharing their home with pest, I enjoy providing the solution that alleviates these fears.

Location

Keller, TX 76244

Background check

Complete

Years in business

4

Number of employees

1

Times hired on Thumbtack

28

Reviews

25 Reviews
  • William S. Mar 8, 2017
    Rodent and Animal Removal
    Verified Review
    Great Work !!!
    Came out and quickly pinpointed where the squirrel was getting in, and sealed the deal. Gave me all my options for a reasonable price, with a guarantee, and not the expensive stories like some of these businesses give you. Very Pleased! Thanks Jeremy!
  • Ry H. Feb 9, 2017
    Rodent Removal
    Verified Review
    Not worth the cost
    Attic rats problem. In hind sight this was not a big deal. I felt the cost way exceeded the service. And in future would take care myself.
  • Tom J. Dec 8, 2016
    Pest Control Services
    Verified Review
    Great job from start to finish.
  • Michael S. Dec 6, 2016
    Pest Control Services
    Verified Review
    Great services all our needs were taken care of fast and good pricing.
  • Ashley W. May 11, 2016
    Rodent and Animal Removal
    Verified Review
    Very thorough estimate, very professional and knowledgeable
  • Riz K. May 2, 2016
    Pest Control Services
    Verified Review
    Jeremy did an excellent job. He thoroughly explained the procedures that were needed in the house. He was very punctual and did his job as efficiently as possible. I would highly recommend Jeremy to anyone who needs service.
  • Steven L. Apr 4, 2016
    Rodent and Animal Removal
    Verified Review
  • Rita D. Mar 5, 2016
    Pest Control Services
    Verified Review
    Jeremy was quick to respond and attend to problem right away. Very happy with services.
  • Charles G. Oct 19, 2015
    Rodent and Animal Removal
    Verified Review
    Real friendly and professional. He was very trustworthy
  • Scott M. Sep 23, 2015
    Pest Control Services
    Verified Review
  • David P. Sep 12, 2015
    Termite and Pest Inspection
    Verified Review
    Personal and competent
  • Sarah B. Jun 29, 2015
    Pest Control Services
    Verified Review
    Very professional, thorough, and felt at ease with the whole process. Jeremy was amazing to work with and feel very confident about our pest treatment for the rest of the year. 100% guarantee, who can argue with that?!
  • Terri R. Jun 17, 2015
    Pest Control Services
    Verified Review
  • Pam K. Jun 7, 2015
    Pest Control Services
    Verified Review
    Great to work with. Came out when promised and showed up on time.
  • Lindsey P. May 29, 2015
    Pest Control Services
    Verified Review
  • Tyler T. May 11, 2015
    Pest Control Services
    Verified Review
    I recently had Jeremy come out to give an estimate for a wasp problem at my house and to talk about setting up quarterly service. He was very friendly and professional and I loved the fact that he was able to make the visit on a weekend. On top of that, he noticed a bag of wood chips was uncovered and he got them out of the coming rain for me...life is about the little things! KatieBug will be taking care of my home as long as I live in the area.
  • Lauren M. Apr 13, 2015
    Pest Control Services
    Verified Review
    Locally owned & operated - so the owner takes pride in his work & is committed to help his clients. His pricing is great, and he offers a discount when paying for the quarterly sessions up front. If there is ANY issue in between sessions, he will take the time to come out and treat. You can never get that with corporately owned businesses. He's friendly, punctual, and extremely knowledgeable!
  • Sandra H. Nov 16, 2014
    Rodent and Animal Removal
    Verified Review
    Professional, honest, reliable and effective at his job.
  • Orliss S. Sep 10, 2014
    Pest Control Services
    Verified Review
    Jeremy explained everything about the treatment before he got started and did everything he said he was going to do. He was on time, and stayed till the job was completed. I will be using him for my quarterly service. He was very pleasant to deal with and would highly recommend to anyone.
  • George O. Jul 25, 2014
    New construction of housing in my neighborhood drove carpenter ants and spiders ( Black Widow) into my yard. Existing protection was not enough. Jeremy and Katiebug Pest Services were used by a friend, with a similar problem, and were highly recommended. Katiebug's service was excellent and Jeremy gave me options for my service, after carefully evaluating my problem. I liked him and no longer am experiencing any "pests."
  • Loran H. Jul 24, 2014
    I recently had a few different pest services come by to give me a quote on services needed. All of them except Jeremy at KatieBug kept pushing services that were not needed. Jeremy was honest and very professional. I now found a pest service that I trust and will continue to use in the future.
  • Jim M. Jul 24, 2014
    Jeremy is one of the hardest working people I've met, and places real value on being fair to his customers and making sure they are satisified.
  • Jocelyn S. Jul 23, 2014
    Jeremy has a wonderful way to calmly take down pests in an emergency situation, and is quick to respond to the need. He is also patient enough to hunt pesky moles and has excellent follow through. He arrives when he says he will and does what he says he will do. I highly recommend Katie Bug!
  • Kevin H. Jul 23, 2014
    Jeremy has helped with pest control at my residence. He has eliminated a fire ant issue that I had not been able to dent for more than a couple of weeks at a time. He has set up a maintenance schedule to ensure that any additional pest issues are caught before they become a bigger problem. I've appreciated that he makes contact before the scheduled maintenance to check if there are any new issues that he needs to address in treatment. This works well to jar my memory of anything that I might have noticed that needs to be addressed and gives me peace of mind that he actually cares about his service.
  • Nancy C. Jul 23, 2014
    Jeremy has been treating my house for several years and he is always so courteous, arrives on time and takes great care in doing a great job. I highly recommend him and his company.

Q&A

What education and/or training do you have that relates to your work?
Yes, I take a state approved CEU course every year!
Describe a recent project you are fond of. How long did it take?
I had a customer that was told by another company they were infested with rats, and needed to do almost $15,000 worth of work to solve the problem. I inspected the house and found zero evidence of rats, they had squirrels in attic. I was able to permanently solve their for under $1000 dollars.
What advice would you give a customer looking to hire a provider in your area of work?
Lowest initial price does not always equal the best value. Companies often offer a great low price for a general service, but charge extra for various types of ants etc. Look for a company that covers a broad range of pest at no additional charge. Also when dealing with exclusion work ask what materials will be used several companies use spray foam even though it is very ineffective.
What questions should customers think through before talking to professionals about their project?
Their are allot of companies that only care about numbers, and do not provide their technicians sufficient time and or training to do the job right. Look for someone who is knowledgeable and willing to answer any questions you may have. Watch out for technicians that are rushing through a service just to get it done.