Custom Smart Home Services
Custom Smart Home Services

Custom Smart Home Services

$199/on-site estimate

(waived if hired)


Responds within a day

Introduction: We love fixing complex problems and helping our clients. We have over 25 years working with networks for some of the largest Telecoms and software companies in the world and since 2019 have been using that experience to delight our clients. We are experts at designing, planning, engineering, installing, optimizing, and supporting high performance wireless (Wi-Fi) and home networks. Most of the time we can even use your existing network equipment. We've only recently started being more assertive in advertising- most of our clients have been word of mouth and felt we should be sharing our gift of geekery. We are quite unique - from mounting TVs to overhauling a home network then educating our clients one which ecosystem is best for them (Google, Amazon, Apple) from mobile device to smart tv to cloud provider, even what's the best way to consume the media they care the most about. You'll need us for solving your Wi-Fi and network issues, but want us for unleashing smart home technologies to save you time. Google Nest Pro, check. Rachio Pro, check. Other popular equipment we support: Ring, Amazon eero, Netgear, TP-Link, Ubiquiti, Cisco/Linksys, Ruckus just to name a view. Looking to dip your toe in crypto currency / block chain? We've recently added Helium miner installation and support to our service offerings. What your driveway gate to be smart? your pool to be automated / smart (Aqualink)? or have a generator that just stopped connecting to your wi-fi? Builders / General Contractors, we will run low voltage infrastructure for your new build and partner with all trades so the home owner is delighted months after they have moved in. We are a little different in that we aren't tied to a particular manufacture and try to upsell. Want to save some $$? we help our clients cut the cord and use OTA (Over The Air Antenna) to watch HD TV for free. Sick of getting technical jargon thrown at you? We offer consultant / turnkey ISP acceptance services.
Overview

Serves Keller, TX

Background checked

2 employees

3 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Wear masks during the job

Wear gloves during the job

Featured Projects

9 photos

  • Wi-Fi Assessment

    Network Support Services

  • Cabling clean ups

    Network Support Services

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

8 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

Read reviews that mention:


pro avatar
Marcus O.
May 10, 2022
I almost dropped $30,000 on a fully integrated home automation system when I was referred to Custom Smart Home Services. For about a third of the cost I'm able to control just about everything in my house with my voice. I didn't understand at the time why they kept pushing for making my wifi really good. They worked with my ISP to accept my service too- which was worth it since I had no idea what a WAN and mega bits is. They showed me how to add my own lights and do macros on my harmony remote- which with one of my C4 homes it cost over $250 just to have them remote in and update an input. We like that they want to help us learn and encourage us to try doing this smart home stuff ourselves when we have time. Great team and creative approach. highly recommend.
pro avatar
Rebecca w.
Apr 19, 2022
We knew we needed some real network engineer type after the last “tech” put in another network extender in our home and we still had problems watching Netflix and using our video doorbell and all the other stuff that used to work. We found Lee accidentally searching on google. On his first visit his temporary fix made a world of difference- he took out 8 of our network extenders and told us to throw them away. A week later he took two days installing our new network. My teenage kids things he’s a genius because of what he did . The husband and I can stream and work without a single issue and finally feel like we are getting our moneys worth on the gigabit fiber service! We love showing off the speed tests now to our friends and neighbors. I still don’t really understand what 350 mbps up/down on my phone means (lol sorry Lee) but I do know we’ve got a very fast and reliable wifi . It was a bit pricey and took a few days but we now know you get what you pay for. We are so happy we have him going to our place in Colorado to work his magic. Highly recommend!
pro avatar
Michael L.
Apr 6, 2022
Amazing. fixed all of our networking issues and was able to help us with upgrading our Home Theater while making it all voice controlled.
pro avatar
Leo h.
Apr 17, 2022
Lee is very methodical in his work and provides a value we all hope for in selecting a service provider
pro avatar
Ken S.
Apr 9, 2022
Great job taking care of our smart tv issues . Thanks again.
Credentials
Background Check

Leon Pauling

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Projects are typically priced per hour. For break/fix service call is a flat cost and will be discounted if the client requests a additional work.

  • What is your typical process for working with a new customer?

    1- quick call to understand issue(s) / history. walk customer/client though typical process, select a date/time for on-site visit. Typical process is: A on-site assess network / Wi-Fi, provide findings, B- go over temp and perm solutions with estimated costs and time involved, as well as availably. C- within 1-7 days formal estimates are emailed, D- once approved we lock in date availability D- complete work and invoice E- work guaranteed for 90 days.

  • What education and/or training do you have that relates to your work?

    Education: Associates in Electronics, MBA Certifications: CCNA Experience: 20+ years working on routers, switches, firewalls, load balancers, and wireless networks in the Telcommunications industry

Not what you’re looking for?

No problem: we have pros for every job.