I hired Ben Petty to replace the backsplash over my kitchen counters in September 2014. I chose a Travertine brick-like pattern tile. The grout had to be put on by hand brick by brick which took a good amount of time. Ben did not rush the job, took his time and it turned out beautiful. Also, if we needed extra materials, he did not add extra cost because of his trips to Home Depot. He stuck with his original quote charging me by the job and not the hour.
I was very happy with the results. I would hire him again and recommend him to any of my friends and neighbors. He was also very friendly; we enjoyed our conversations together while he did the work, and I would consider him a friend as well as a competent Handy Man. :)