Name: GRACELAND Windows Doors and Design
Address: Austin, TX
Rating: 4.95

Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What is a general contractor?

When starting a home remodel or new construction project, you will probably hire a general contractor. A general contractor is a professional who is qualified to take a set of building plans and construct them as outlined. The general contractor may help perform the day-to-day building, or they may just hire workers and oversee all the work activities. In either case, the job of the general contractor is to see that your project gets built.

When you have a building project, ask for bids from various contractors. The bids tell you how much each will charge and what their scope of work will be. Once you have selected a bid, you sign a contract with that general contractor outlining the specifics of the project and the milestones during the project when they will receive payment installments. Once the contract is official, the general contractor will bring in their crew to begin construction. The contractor will manage the workers and subcontractors (anyone who doesn’t work directly for their company but that they need to outsource, like a marble installation pro), order all the materials, obtain work permits, and confirm that all the workers and subcontractors are completing their projects as planned. They typically handle all the payments to the workers and subcontractors, and send you invoice. For all these reasons, it’s also especially important to follow a few smart hiring practices when it comes to finding a general contractor. If you are organized and competent to oversee construction projects, and are able to make sure everything is being built properly and meeting code, it’s possible you can be your own general contractor.

Why should you hire a contractor?

Hiring a general contractor is a good idea for many remodeling projects. Home renovation contractors have a broad range of skills to manage, coordinate and complete a project. They should help make sure your project comes in on time and within your budget as they hire and supervise all the necessary subcontractors, including electricians and plumbers. They also handle procuring all the materials required for your job. Some homeowners look to save money by acting as their own contractor, but an experienced home renovation contractor is worth the cost. They should know local building codes, be able to pull all necessary permits, and work with inspectors to make sure the construction meets local codes. Also, because they get professional discounts, they can typically buy materials at a better price than you can; better prices on materials and labor save you money, and make up for at least a percentage of the cost of the contractor.

How do you choose a commercial general contractor?

A commercial contractor provides similar services as a residential general contractor but specializes in working with large-scale projects for businesses, schools, nonprofits, governments and development firms. When researching commercial general contractors, review their portfolio of work and confirm they have ample experience working in the area you need. For example, if you are building a small strip mall, ask if the contractors have experience successfully incorporating all the needed elements such as a parking lot, meeting ADA requirements, accessing the proper permits, and completing work on time.

Once you’ve identified several qualified candidates, request bids for your project and then compare the scope of work with your needs and budget. Your commercial general contractor should oversee design, permitting, construction, materials purchase, and adherence to building code and zoning regulations, as well as sticking to an agreed-upon budget and schedule. It’s important to establish clear communication with your future commercial general contractor, as this will mean a smoother process for everyone. For all these reasons, it’s also especially important to follow a few smart hiring practices when it comes to finding a general contractor.

Do I need a contractor for a kitchen remodel?

A kitchen remodel is one of the most important investments you can make in your home, and it’s critical to get the details right; that’s where a home renovation contractor comes in. A minor remodel usually includes new cabinet faces and hardware, replacement appliances, and paint, while an extensive job may enlarge the kitchen’s square footage, install new cabinets or an island, change the layout, and lay new tile or hardwood floors. Any renovation that includes filing permits, construction, or electrical or plumbing work is best completed by an experienced contractor who knows local codes.

How much will it cost to remodel my house?

The cost to remodel a home is highly variable — size and scope of the project, quality of materials, and the number of subcontractors required to complete the job all affect the total cost. The average national cost of a home renovation project is $13,500. The national average per-square-foot cost of a remodel ranges from $25 to $100. Nationally, kitchen and bathroom remodels are the most popular types of projects, in part because they typically have the highest return on investment when the home is sold. The national average cost of a major kitchen remodel ranges from $25,000 to $62,000, while the average bathroom remodel tends to cost $6,000 to $18,000. In addition to materials and labor costs, many remodeling project costs include permit fees, which, average $900 or more, depending on your location.

Ashley T.

Verified review

Tim came out to our house to cut down a bar height bar to counter height. Our house was built in the 70s so it was a bit of an undertaking with laminate and an odd construction. He did a great job and very quickly I might add. I was afraid that a wall would be damaged when the bar top came off but he some how managed to not damage it all. He was quick, efficient and VERY fairly priced. We will definitely be using him again and would recommend him to anyone.

Matt B.

Mario may be one of the best contractors I've worked with. I took 3 quotes to repair water damage to my wall, including king stud supports... I wasn't happy either of the first two quotes, then contacted Mario. He showed up exactly when he said he would, quoted me a fair price for the job, then went straight to work! He was done with the entire job within the day, and it looks excellent! I've worked with a ton of contractors over the last 5 years, and there are few I would rate this highly. I will be calling Mario for pretty much everything I need from now on!

Jharon W.

He is a dream come true. We've hired many contractors in the past and have ALWAYS had a problem that had to be dealt with. This was not so for Manuel. He's very professional and very clear about what he will do and exactly how much it will cost. He is extremely careful to keep furniture and floors clean and safe. His prices are extremely reasonable. We will always call him first for any other jobs we need done. Great guy!!!

Steve O.

He tore out my fireplace and sheet rocked and textured the new wall, he replaced my small porch poles with larger ones and found and repaired a leak on my roof. I would highly recommend Vic Searcy of Searcy Construction to anyone. His bid was very reasonable. He is a crew of 1 but works like 10 men. He does beautiful work and will come back and make it right if you are not happy. I say this because after he was done and paid out we primed the new wall and the seams seemed to pop out after we primed. This was not due to him making a mistake - it really could not be seen with the texture on the wall until the wall was primed. I texted him and told him about what happened and came out the next day to look at it and he repaired it within 2 days. This contractor does not leave you even after you have paid in full - HE WILL MAKE IT RIGHT! I understand the fear you may have about hiring a contractor but with Searcy Contruction your fears are unwarranted. I would hire again. In fact I would not seek any additional bids. He is trustworthy and will do a great job for you.

Edward H.

I needed to have 16 linear ft of interior wall removed to open up the house. Additionally, there would be new drywall and repair requirements, flooring, and paint to finish the project. Jim was not the cheapest of the 3 quotes that were offered, but, as an experienced home builder for 30+ years, he impressed, was methodical and scientific in his project approach, is insured, and the pictures of the work that was completed in his portfolio were great. The project did have scope creep, and the cost adjustments were transparent and fair. The project came out to my satisfaction. Professional, meticulous, OCD (it’s great for a contractor), polite, and trustworthy; both individually and in his resourcing and supervision of subcontractors for the areas not under his direct scope (floor and paint). I would also like to add, that during this project, I unfortunately broke my tibia, being immobilized till now. Jim was courteous, ensured area safety, cleanliness, and even when I needed personal aid (an occasional run to the fast food joint) he did it. He cares about his work and his clients.

Freddy R.

I had Rene and his crew build a partition wall in our place of business. i have to say we are extremely pleased with the work and overall price. I would recommend Prezicion Construction to anyone who needs a project done with expert care call Rene. He will take care of you.

Darin L.

I was called promptly after posting my needs. I must say I was impressed with the professionalism of Liz Reyes. She asked specific questions about my needs to prepare a more precise bid. (or at least as precise as you can get without seeing the job). Well, I was lucky enough that they were available to start the job in two days. (whole house interior painting). The plan was to meet at the house to review what needed to be done to see if there would be any changes. Well there were no changes on their part, but once I saw the family and understood how knowledgeable they were and felt comfortable with the attention to detail that they obviously possess I decided to add a few areas to the job. I was a little concerned about the price difference from the original bid but when Mrs. Reyes gave me the new quote I was delighted that it was very fair and affordable. Now here's the kicker. Once they were done with the job, my wife went to see the house before meeting me. She praised Reyes Painting and Cleaning Services for the attention to detail and quality of the painting the walls, trim, closets and said the cleaning of the house was immaculate. You'd have to know my wife to know that I have never heard this in critiquing a contractor from her since I've known her. She is very meticulous so to hear her give such praise made me extremely happy. We will absolutely call them again when we need any paint or cleaning work done. I'd like to thank the Reyes family for taking so much pride in your work (entire family) and even more so for impressing my wife. I can't thank you enough.

Christina M.

Marcos was awesome. I wish all my experiences with contractors was this smooth and pleasant. He was very professional, very personable and friendly and made it an overall great experience. Not to mention he work was excellent! He left the area incredibly Clean after painting which is rare. I Would highly recommend.

Loren S.

We had the worst luck with hiring contractors for our rental UNTIL we found Mario. He and his workers were amazing! They were all very professional, punctual and they work unbelievably hard and it shows. We were so pleased, we can't wait for Mario and his crew to do our own house. We are very picky and have high standards but I would recommend him to anyone and everyone, they are that good! It is hard to find quality reliable workers these days and if you go with Mario you won't be let down.

Wesley I.

After this experience, I wouldn’t hire anyone else! Geronimo was a true professional, payed attention to detail, thorough, and even made sure his subcontractors did work that was up to his company’s high standards. He even took on the job of painting our house when his guy didn’t show up. Talk about service!! Also, he is very easy to work with and knows how to communicate to understand what the customer needs. All the work was done in a FLASH!! If you need A+ roofing or general contractor help in Austin/Round Rock, look no further!

sarah w.

So beautiful. Kirk and his team are very detail oriented, take pride in their work and made this bathroom so beautiful. Very happy with all they did. When two women are designing a project he was very patient and understanding. The tile work is perfect. Thank you!

Greg H.

Very honest, straight up, quick, and professional. Jacob came personally to give me a quote on my full-house window replacement and gave the total cost of all aspects of the job, from parts to labor. Did not try to offer me "20% off if I sign to a deal today" or any of that sort of nonsense. Encouraged me to get other quotes confident that his service was the best, and it definitely was! We replaced all of the windows on our home and a sliding back door, 7 total openings. His crew was able to do everything in two days, start to finish. Kept in the loop the entire time and the crew definitely went above and beyond to provide the best service (even helped adjust and install the dog door, as it didn't fit with the new frames initially). Highly recommend Graceland to anyone needing any window-related project, small to large.

Jon M.

After contacting several contractors and spending hours figuring out who to use for various remodeling around my home it became exhausting. The last quote I recieved was from Steven from LMP. After all the quotes I heard exactly how the job would get done from various contractors. Steven not only was very responsive but also he was very punctual, and very descriptive. I heard everything I needed to hear to have total confidence that Steven would be the best person for the job. Now after the job has been done I am extremely pleased and so glad that I picked LMP. Even my neighbors came to look at the work and now two of my neighbors are going in with me to have Steven redo our fence as well. Best decision I ever made, thank you Steven and LMP!

Robert J.

I can only say… working with JW Construction is/was exceptionally AWESOME. Jarett made it very simple. He was friendly, courteous and discussed my home requirements as if it was his own. I researched several companies and chose JW Construction because of Jarrett’s friendliness, respectfulness and knowledge of the industry. The experience with JW Construction was an extraordinary success for my roof replacement; and I’m totally happy with the price, workmanship, and timing to complete the project. Mr. Wright is abundantly friendly, respectful, and prompt and delivered on time and the completed project is worth bragging about. Jarett is a super trustworthy guy and extremely genuine – he loves what he does and is passionate (beyond belief) about construction and that comes through in everything he did for me throughout the whole job process. You can’t go wrong with JW Construction.

Marcelo M.

Mike was such a find! I’ve been struggling with horrible contractors throughout this entire remodel and Mike stepped in and knocked out some work I needed done as well as helped out with another miscellaneous part of the job at no cost. I HIGHLY recommend using him for any odd jobs you might have.

Thilo R.

Isaac is a fantastic general contractor. I hired him to remodel my kitchen and tile out my great room. He went to work right away and had everything planned out when he was going to do what part of the project. Always a positive attitude, he did the entire project under extreme time constraints, as this was a very busy time of the year where everyone wants to get their projects done before Christmas. He accomplished both of my projects in just a little over to weeks. He is very knowledgeable and I learned a lot during these projects and he eagerly explained each step. I already have him lined up for my other projects and will not hesitate to use his services in the future. Job well done Isaac!!! (See photos)

Sean K.

I had a sudden water leakage from my bathroom faucet, which destroyed the ceiling of the unit below. Also, it turned out that there has been a gradual water leakage which significantly damaged the wooden subfloor structure. I interviewed three contractors including Ken (MD Contracting). One of them could not do it because the scale of the job was beyond his capacity and another one wanted to do a $1500-demolition just to give me a precise estimate. My neighbor found him through his employee who had a very positive experience with Ken. Ken ended up doing my bathroom and the unit below and he gave us reasonable quotes. He is professional and responded to my questions promptly (This was important because I live in NY, and he worked on my investment property in Austin, TX). I strongly recommend Ken as a general contractor, and I will contact him again if I ever need home improvement projects.

Terri V.

Dear Mr. Stinger with Elevation Home Designs, I want to thank you and everyone at Elevation Home Designs for the excellent work you did on my house remodel. This was my first remodel, EVER, and you totally exceeded all my expectations. From the moment I hired you, Mr. Stinger, I was at ease and appreciated your input and knowledge from a construction standpoint. This remodel required taking down interior walls, installing plumbing, remodeling bathrooms, putting in new doors, painting and texturing, new flooring and creating a nice fenced in area off my back porch. You were very quick to give me a bid that was within my budget, and more importantly the entire remodel was complete in under 3 months. Hiring you, Mr. Stinger, was absolutely the right decision. Each contractor that you selected to represent Elevation Home Designs, was professional and efficient. They were on time, completed each phase of the job in a timely manner, and more importantly cleaned up daily! I want to thank you, personally, Mr. Stringer, for your idea of creating a custom island in my kitchen. I am so grateful that you suggested taking down an interior wall between the den and kitchen to give me so much more space. I am also happy with the recessed lighting throughout the house. What a difference these lights make! In addition, I want to thank you for taking out all the old bathtubs and replacing them with custom built glass showers and a Jacuzzi tub! I get so many compliments on the tile and back splash as well as the updated vessel sinks. I have had many inquiries on my remodel and do not hesitate to recommend you in my community. You have truly increased the value of my home! Most importantly, I highly recommend you for the follow through and customer service when the job is complete. You are always readily available for any type of touch up I may have, regardless of how big or small the job may be. Sincerely, Terri Van Gorp

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