Shawn Harper was absolutely fabulous! I have your basic family setup - a Pioneer receiver, 5:1 Bose system, DVD, PS4 and Wii's for about a 20 x 30 area. He hung my speakers, configured my entire system, taught me everything I needed to know and even puttied holes the brackets left when they removed my older speakers from the wall. He and his co-worker were extremely knowledgeable and knew exactly what I meant when I would say thing kinda 'kinda sounds like...', 'sounds tinty...', 'kinda like blotchy...'. They took my silly descriptions and translated them into exactly what I was hearing and did what was needed to make it right. He helped me with my TV settings too. They also helped me put in perspective the capabilities of my system compared to the market with present solutions, future ideas and past technologies. They definitely went above and beyond and there wasn't a question they couldn't address. He saved me from running extra errands, saved me money and my system sounds absolutely amazing. On top of all that they were just the nicest guys ever! I'll definitely be calling Shawn when I'm ready to upgrade again.