FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are competitive and we will always recommend the services that you need. No hidden fees or costs. All estimates are quoted to the exact cost for any project or repair. We offer monthly fixed rate plans to meet your IT budget.
- What is your typical process for working with a new customer?
We always find out the necessary information needed to address or quote a solution for the client. We offer a complimentary in-person consultation to review your office network and come up with a comprehensive plan to address any ongoing problems. We can provide ongoing support at an affordable monthly price.
- What education and/or training do you have that relates to your work?
Owner has professionally worked since 2013 in the IT industry for various clients and companies. Our techs have the following IT certifications at minimum: - CompTIA Network+ Certification - CompTIA A+ IT Technician Certification