FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Estimates are free. My minimum service call is $125 for the first hour and $55 for each additional hour. I do give a total job cost on most estimates. That cost is firm and will not increase unless some unforseen problem is discovered in which case all work will stop until the customer is contacted and the problem is discussed and an agreeable solution is determined.
- What is your typical process for working with a new customer?
Determine their wants and needs. Find out what budget they have in mind to complete the project. Then educate them on the different products available, the cost of each and the pros and cons of each then give my recommendation based on their budget. Explain my process from start to finish.
- What education and/or training do you have that relates to your work?
I've been in the home improvement business since 1978 fabrication, installation, production, sales, management, and owner. I'm also an expert in windows and doors. I had factory direct training in windows and doors from Anderson, Jeldwin, Simenton, Allside, General Aluminum, Mason and Humphrey I worked for a window and door manufacturer for 15 years then bought the company and ran it successfully for several years then sold it for a profit. I've framed houses, trimmed houses remodeled many and built a couple.