FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most quotes go out within 24 hours. The fastest way to get one is to text photos of the work along with your address, which often lets us price it without a site visit. There's no minimum job size, so small repairs are welcome, and if you have a short punch list we can knock several items out in one visit to save you money. We accept credit card, cash, check, Zelle and Apple Pay. Card payments carry a 3% processing fee, which is waived for cash, Zelle and Apple Pay. Larger jobs require a deposit to get on the schedule.
- What is your typical process for working with a new customer?
1) Message us here on Thumbtack with photos of the work and your address. 2) We send a written quote, usually within 24 hours, or a team member comes out to look if the job needs it. 3) Once approved, we schedule the work. 4) We keep you updated from the estimate through the final walkthrough and send photos whenever you want them. 5) Our crews clean up before they leave.
- What education and/or training do you have that relates to your work?
I'm a licensed Texas real estate sales agent, so I know rental properties, inspections and make-ready standards from the property management side. Electrical and plumbing work is handled by independently licensed Texas contractors, and the business is fully insured.