FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Flooring Installation Direct, our fees are reasonable. We are able to keep fees low as direct installers as opposed to larger companies. We also offer a 10% new customer discounts and a referral program for previous clients. Quality and customer satisfaction are a top priority for us. Final payment is not required until our customers are satisfied.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer is scheduling a free on-site estimate to introduce ourselves and provide additional information for regarding the proposed project.
- How did you get started doing this type of work?
Our owner, Alfredo Martinez Jr, is a second generation installer/business owner. His father, Alfredo Martinez Sr., taught him everything about the trade and business operations.