FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Eva’s Cleaning Solutions, we believe clarity builds trust. Our pricing is straightforward, with no hidden fees. We offer: -Flat-rate packages based on home size and service type -Discounts for recurring cleanings (weekly, biweekly, monthly) -No surprise charges—you’ll always know what to expect
- What is your typical process for working with a new customer?
At Eva’s Cleaning Solutions, we make onboarding smooth and stress-free. Here’s how we work with new customers: -Quick Intro Call or Message We start with a friendly chat to understand your needs, preferences, and schedule. -Customized Quote Based on your home size and service type, we provide a clear, tailored estimate—no hidden fees, no guesswork. -Scheduling That Works for You We offer flexible booking options and confirm everything in writing so you feel confident and prepared. -First Visit Walkthrough On your first cleaning, we do a quick walkthrough to align expectations and answer any last-minute questions. -Consistent, Reliable Service Whether it’s a one-time deep clean or recurring visits, we show up on time, ready to shine. -Feedback-Friendly We check in after your first service to make sure you’re thrilled—and we adjust as needed.
- What education and/or training do you have that relates to your work?
At Eva’s Cleaning Solutions, our team are informed in: -Professional cleaning techniques for residential and commercial spaces -Safe handling of chemicals and eco-friendly products -Customer service and communication—because a clean home deserves a kind touch