FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge a low flat-rate for small jobs ($79) for individuals, depending on the service needed, and provide a cap on the charges for larger jobs (typically $138 maximum). Example: An individual needs their computer hard drive replaced, which ends up being a five to six hour job, which is not unusual especially if the job includes reinstalling Windows and Outlook email file moving. I will cap the charges to a maximum of $138, and may times that includes picking up the computer and delivery to the customer location.
- What education and/or training do you have that relates to your work?
In addition to designing computer hardware, having a BS in Computer Science, and 30+ years industry experience, I stay on top of the newest technologies, both hardware and software, by reading trade journals and researching patents.
- How did you get started doing this type of work?
I was a technology geek at a very young age. Solving computer and software problems has always been a passion. I started out as a computer hardware design engineer, then earned a degree a B.S. in Computer Science, and ended up as a hardware and software expert through solving problems hands-on.