FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, competitive, and customized for each home. We calculate estimates based on the size of the property, number of bedrooms and bathrooms, and the level of cleaning required. We offer special rates for recurring services (weekly, bi-weekly, and monthly) and loyalty discounts for long-term clients. There are no hidden fees — everything is clearly explained before the service begins. Our goal is to deliver premium-quality cleaning at a fair price, with reliable and consistent results every visit.
- What is your typical process for working with a new customer?
We make the process simple and stress-free. First, we collect essential information about your home and cleaning needs. Then we provide a clear estimate and explain exactly what is included. On the scheduled day, our trained and fully equipped cleaning team arrives on time and ready to deliver high-quality results. After the service, we welcome feedback to ensure everything meets — or exceeds — your expectations. We focus on building long-term relationships, not just one-time cleanings.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential cleaning standards, safety protocols, and detailed cleaning procedures. We follow structured checklists to guarantee consistency, quality, and accountability in every home. We continuously improve our methods through customer feedback, industry best practices, and hands-on experience across hundreds of homes.