FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use industry standard pricing through the Xactimate program. Each project is priced using the pricing from this program. We simply apply our measurements and specifics of the job. The program puts the pricing together with our job information and that is the price that we quote the customer. We ask each customer to give us the opportunity to meet or beat a more preferable quote.
- What is your typical process for working with a new customer?
Most of our work deals with molded or flood damaged homes. Our customers are stressed out and many times, sick. Our goal is to solve the environmental issues quickly, with very little disruption to daily life and at a fair price.
- What education and/or training do you have that relates to your work?
We are fully licensed as a mold remediation company by the state of Texas. This license is applicable in 48 of the 50 states because it allows us to work in Texas which has the most stringent mold regulations in the country.