FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free, no-obligation estimates, and every quote is itemized so you can see exactly what you’re paying for. Price depends on the fence material, height, total length, gates, terrain, and whether old fencing needs to be removed. We use quality materials and stand behind our work, so we aren’t always the cheapest bid, but you get a fair price with no surprise fees. A deposit is required to schedule your project, with the balance due when the work is complete.
- What is your typical process for working with a new customer?
Contact: You reach out through Thumbtack or our website, and we call or message you promptly to learn about your project. Free estimate: We schedule a visit to measure your property, discuss material and style options, and note any gates, slopes, or old fencing that needs removal. Written quote: You receive an itemized quote with a clear scope of work, materials, and timeline, with no pressure to decide on the spot. Scheduling: Once you approve the quote, we collect a deposit to reserve your spot and order materials. We also handle any permit and utility-marking requirements. Installation: Our crew arrives on the scheduled date, completes the work, and cleans up the job site. Final walkthrough: We review the finished fence with you, make any adjustments, and collect the remaining balance once you’re satisfied.
- What education and/or training do you have that relates to your work?
I bring years of customer service and sales experience, which means I know how to listen to what a customer needs, give clear and honest quotes, and follow through on what I promise. I’m also backed by an established franchise that provides professional training, installation standards, and ongoing support, so you get proven methods and quality workmanship from our team.