FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free on-site estimates with no trip charge. Our pricing is transparent and discussed before any work begins. We offer veteran and senior discounts and never use high-pressure sales tactics.
- What is your typical process for working with a new customer?
We start with a free inspection and diagnose the issue. Our technician explains the available repair or replacement options, provides upfront pricing, and completes the work once approved. We test the door for safety and proper operation before leaving.
- What education and/or training do you have that relates to your work?
Our technicians receive ongoing hands-on training in garage door repair, installation, opener systems, springs, safety procedures, and manufacturer best practices. We service all major garage door and opener brands.