FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward, transparent, and primarily based on volume—the amount of space your junk takes up in our truck. Volume-Based Tiers: We use Half-truck, Full-truck for clear estimates. We provide an initial price range based on your description and photos. All-Inclusive: Our price includes all labor, hauling, gas, and disposal/recycling fees—no hidden costs.
- What is your typical process for working with a new customer?
I follow a simple, clear process to ensure a smooth and successful project from start to finish Initial Contact & Review: When you reach out, I carefully review your project details and respond quickly with an initial estimate and any clarifying questions I may have. Detailed Consultation (If Needed): For complex projects, I will schedule a quick [Call/On-Site Visit] to finalize the scope of work, confirm all requirements, and provide a firm, final quote. Booking & Scheduling: Once the quote is approved, we finalize the agreement we confirm the start date and project timeline. Execution & Communication: I execute the work with professionalism and attention to detail. I maintain open communication throughout, providing updates on my progress and confirming key decisions with you. Final Walkthrough & Payment: Upon completion, we conduct a final walkthrough to ensure your complete satisfaction. Final payment is due only after you confirm the work meets your expectations.
- How did you get started doing this type of work?
I have been actively working in this field for 2 years and have successfully completed over 200 projects, which has honed my ability to handle complex and unique challenges efficiently.