FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge $130 per hour for a two man team. There is an additional $65 trip fee assessed to all moves in Travis and Williamson counties. All moves out of these regions will be subject to an additional fee for fuel and mileage. We offer military and first responder discounts as well as senior citizen discounts.
- What is your typical process for working with a new customer?
We start by offering a phone or virtual consultation. typically these are reserved for one and two bedroom apartment/home moves. If the home is larger than this we would suggest an in-home estimate. We will always observe COVID guidelines by wearing masks and social distancing if needed. We will take deposit for the job once the estimate is complete and the price is agreed upon. Once the move is confirmed we will reconfirm the day prior and ensure that the prearranged scheduled time is still acceptable. If so, we will then dispatch movers the following day and complete the move.
- What education and/or training do you have that relates to your work?
We have over 50 years of combined experience in the moving industry.