FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our service call fee is $80. We don’t provide estimates until we’ve had the opportunity to inspect the appliance in person — that way, we can accurately diagnose the issue before discussing repair costs. This ensures you get honest, reliable information about what’s really needed.
- What is your typical process for working with a new customer?
We treat every customer with the same sense of urgency, respect, and professionalism. When you reach out, we’ll collect some basic details about your appliance and your situation, then schedule service as quickly as possible to get you up and running again.
- What education and/or training do you have that relates to your work?
ve been factory-trained and certified to work on all major appliance brands. This background ensures that every repair is handled with expert-level care and precision.