FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat, upfront quotes—no surprise fees. Cleanings/inspections are priced by array size, roof access, and travel. Bundle discounts for cleaning + inspection. Ask about current promotional benefits to apply a discount to your quote. $0-down options for installs; pay with cash, card, zelle, or Stripe invoice; financing available (Klarna/Affirm). Limited-time promo: solar + FREE home battery for qualified homeowners.
- What is your typical process for working with a new customer?
Quick call/text → virtual estimate (address + roof photo or panel count) → schedule → on-site work with safety check → before/after photos → simple payment → follow-up tips to keep production high.
- What education and/or training do you have that relates to your work?
Hands-on residential solar service experience across cleaning, inspections, and install coordination. Familiar with leading panel/inverter brands and monitoring apps. We partner with licensed, insured electricians for installations and interconnection.