What should the customer know about your pricing (e.g., discounts, fees)?
Standard pricing is available on a per item or per project basis depending on items needed. $50.00/hour for research/reconstructing receipts for posting/or other items on a one time basis....continuous research/reconstructing receipts for posting can then be set at a fixed price of 1-25 / 26-50 / 51-100 items each month. This charge could adjust accordingly each month as needed, unless on a contract where overages would be additional charge.
Reimbursable Expenses at billed at cost. Postage & Delivery, Project Supplies and any Mileage, Parking or Tolls.
What is your typical process for working with a new customer?
All Out's typical process for new Clients starts with a telephone call to discuss your needs. This is normally followed by a Client Information Sheet via email, which has all the typical information needed to properly perform your tasks needed.
For example, you contract with All Out to process your payroll including tax reporting...If you have an EFTPS account set up, All Out would need that login information to report your payroll taxes for that period.
The majority people that need work done, all this can be done via internet and telephone. Others need to ship overnight, depending on service options outsourced to All Out.
What types of customers have you worked with?
All Out has customers in the construction industry, cattle ranching, car racing and retail outlets. All Out has worked for General Contractors on some projects and with the Owners directly on others. All Out is a Minority Certified Texas Corporation and can participate on any HSP's you may need help with.