Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
DTX Appliance Repair is a fully insured family-owned appliance repair and installation company based out of Richardson, TX. We service all types of appliances in the Dallas, TX metroplex including the northern suburbs such as Plano, Allen, Mckinney, Frisco and many more. Our technicians have over 15 years experience repairing, servicing, and installing all types of appliances. We can repair all major brands.
Why choose us?
• Free service call with every repair.
• Flexible scheduling with 2 hour time windows.
• Up front pricing, No repair will be made until we have your authorization.
• Our Technicians will be on time.
Also ask about our preventative maintenance check. For less than the cost of a repair we make sure your appliances are all operating as they should. Like many mechanical and electrical machines, there are things that cause premature wear and tear such as an unlevel dryer or dirty dishwasher spray arms. Eventually all appliances will eventually wear out but we can help increase their longevity.
Contact us today!
Thanks!
-Mario
DTX Appliance Repair
Overview
Hired 482 times
Background checked
3 employees
11 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
2020
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Gas (natural)
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
364 reviews
5
93%
4
4%
3
1%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Robyn H.
Feb 18, 2020
•
Hired on Thumbtack
Mario is the BEST. Him and his team were very thorough and careful with my applianceinstallation. I would absolutely hire them again. Clearly know what they are doing. Excellent customer service!
Mario responded so quickly. He gave me a bid on my issue and was able to come the next day. I look forward to having Mario come when I need to have an appliance repair.
Details: Washer / dryer • Samsung • Residential
Appliance Repair or Maintenance
MARTIN A.
May 18, 2021
•
Hired on Thumbtack
The job only took him about 10 minutes in total. It was a simple breaker issue. Cost me $80 and should have been an easy DIY project to complete - Lesson learned.
Anyway, glad it's fixed and we can move forward.
Details: GE • Residential
Appliance Repair or Maintenance
Taressa J.
Oct 2, 2019
•
Hired on Thumbtack
Now introducing DTX Appliance! Plano and DFW, it does not get better than this!! Mario will be my new go-to for all appliances. He responded quicker, he was exact in arrival time, and he helped me with all my pending and present appliance issues. Mario recently started with Thumbtack and I’m excited to have been able to retain him today as he is going to be the number one go-to at Thumbtack for all Appliances!! Professional, expert knowledge with all appliances, new and earlier installed. Mario is trustworthy, hard-working, quick, driven and results-oriented. No one can beat his service or prices!!! He is the top of his game!!! Thank you so much for all of your help! You are going to do very well and you helped me with appliance issues I’ve had for years in lightening time. :)
Details: Washer / dryer • LG • Residential
Appliance Repair or Maintenance
Narayanan G.
Feb 29, 2020
•
Hired on Thumbtack
Quick to respond, arrived on time and did a neat job of fixing the issue. Highly recommend, will be my go-to for appliance repair.
Details: Dishwasher • KitchenAid • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Mario Gomez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
No hidden fees and upfront pricing before we begin any work. We do not repair any appliance that we recommend replacing. We will give you our honest and experienced opinion.
What is your typical process for working with a new customer?
Contact us and let us know what the problem is and when you would like to be seen. We recommend a few times and pick one that works for YOU!
Our technician arrives, diagnoses your appliance and informs you the total repair cost. This is the final price you pay, no additional fees. If you decline the repair then you only pay our service call fee of $79.
If you approve the repair then we immediately get to work. We always try to bring any necessary parts we may need to get your appliances fixed asap. If we do have to make a 2nd visit then there is no additional cost. 90% of repairs we are able to complete the same day!
What education and/or training do you have that relates to your work?
I have over 15 years experience repairing and installing all types of appliances. I keep my focus on home appliances, which allows me to work quickly and efficiently.