

DTX Appliance Repair
Overview
Current Top Pro
Hired 335 times
Background checked
3 employees
6 years in business
Payment methods
Cash, Check, Credit card, Paypal, Square cash app, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
All year
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Wear masks during the job
Wear gloves during the job
Specialties
Appliance type
Washer / dryer,
Dishwasher,
Oven / stove,
Microwave oven
Reviews
273 reviews
Read reviews that mention:
- Gabriela F.
Appliance Repair or Maintenance
Mr. Mario repaired my microwave oven and dryer. He did a very good job, saving me $. When my 2.5 years old microwave and dryer went bad my first thought was I need to replace them. Then Mario told me how much the repairs cost and I definitely came out better. He knows what he is doing. Very professional and very nice man. I highly recommend him for your appliance repairs.
Oct 5, 2020VerifiedWas this review helpful?
- Steve H.
Appliance Repair or Maintenance
Great working with Mario. He gave me a thorough and honest evaluation of my issue. Will call on DTX Appliance repair again if an appliance needs attention.
Oct 1, 2020VerifiedWas this review helpful?
- Christie B.
Appliance Repair or Maintenance
Mario was great! Quick repair and even took the time to explain about some settings on my new dryer that I didn't know about. Thank you Mario!
Sep 24, 2020VerifiedWas this review helpful?
- Elizabeth M.
Appliance Repair or Maintenance
Mario did an excellent job on my oven repair! He was very quick to respond and let me know when he would be here. He was even a little bit early both days that he worked for me. I was pleased with his professionalism and work quality. Thanks, Mario!
Sep 23, 2020VerifiedWas this review helpful?
- Sue G.
Appliance Repair or Maintenance
Mario from DTX Appliance Repair repaired my washer that was making a loud screeching sound during the spin cycle. Mario came the next day right on time. He knew exactly what the problem was, had the replacement part on his truck, fixed it in short time, explained to me what he had done, showed me the broken part, cleaned up and left. He wore a mask and covers on his shoes. Mario and his son run this independent repair business together. I found him online and will not use anyone else for appliance repairs from now on. Mario is a great person and my go to person for repairs from now on!
Aug 31, 2020VerifiedWas this review helpful?
Credentials
Mario Gomez
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?No hidden fees and upfront pricing before we begin any work. We do not repair any appliance that we recommend replacing. We will give you our honest and experienced opinion.
- What is your typical process for working with a new customer?Contact us and let us know what the problem is and when you would like to be seen. We recommend a few times and pick one that works for YOU! Our technician arrives, diagnoses your appliance and informs you the total repair cost. This is the final price you pay, no additional fees. If you decline the repair then you only pay our service call fee of $79. If you approve the repair then we immediately get to work. We always try to bring any necessary parts we may need to get your appliances fixed asap. If we do have to make a 2nd visit then there is no additional cost. 90% of repairs we are able to complete the same day!
- What education and/or training do you have that relates to your work?I have over 15 years experience repairing and installing all types of appliances. I keep my focus on home appliances, which allows me to work quickly and efficiently.