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SJK Creative & Tech

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Thumbtack Guarantee

If you hire this pro, youโ€™re covered by a money-back guarantee. Learn more

If you hire this pro, youโ€™re covered by a money-back guarantee. Learn more

About
๐Ÿ† THUMBTACK PLATINUM PRO | โญโญโญโญโญ 5-STAR RATED FAST. RELIABLE. HONEST PC AND LAPTOP SUPPORT. When your computer or laptop stops working, you need answers โ€” not guesswork, delays, or surprise charges. At SJK Creative & Tech, we provide fast, professional computer and laptop support with clear pricing, honest recommendations, and no unnecessary repairs. โœ… Same-Day Remote Support Available โœ… Upfront Pricing Before Work Begins โœ… 13+ Years of Professional Experience โœ… U.S.-Based Support โœ… Remote Support Nationwide โœ… On-Site Support Across DFW โœ… Gaming PC Specialists โœ… Windows and Laptop Support โœ… No Hidden Fees โœ… No Pressure. No Guessing. Tell us whatโ€™s happening. Weโ€™ll tell you what it takes to fix it and what it will cost before we begin. ๐Ÿ’ป Remote PC & Laptop Support โ€” Starting at $120 ๐Ÿš— On-Site DFW โ€” Starting at $200 ๐ŸŽฎ Custom PC Builds โ€” Starting at $250 Need help today? Send us the issue and weโ€™ll take it from there. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” WHY CUSTOMERS CHOOSE SJK You have plenty of choices when looking for computer help. We make the decision simple. You get experienced help, clear communication, transparent pricing, and an honest recommendation about what your computer actually needs. We don't believe in replacing parts just to see what happens. We don't believe in selling repairs you don't need. And we don't believe you should get a surprise bill after the work is finished. We diagnose the problem, explain your options, and let you make an informed decision. If something isn't worth repairing, we'll tell you. If there's a simpler solution, we'll tell you that too. That's what honest PC support should look like. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” ๐Ÿ’ป REMOTE COMPUTER SUPPORT Most computer problems don't require packing up your PC and leaving it at a repair shop. With secure remote support, we can diagnose and resolve many problems while you stay right in front of your computer. No driving. No waiting days for a repair shop. No wondering what's happening with your computer. We regularly help with: โ€ข Slow computers and laptops โ€ข Windows problems โ€ข Startup and boot issues โ€ข Virus and malware removal โ€ข Scam popups and browser problems โ€ข Software errors โ€ข Microsoft 365 โ€ข Outlook and email problems โ€ข Driver issues โ€ข Windows updates โ€ข Printer problems โ€ข New computer setup โ€ข File transfers and PC migration โ€ข Performance optimization โ€ข Software installation โ€ข Gaming software problems โ€ข General computer troubleshooting Remote PC & Laptop Support starts at $120. Same-day appointments may be available. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” ๐ŸŽฎ GAMING PC SPECIALISTS Gaming PCs aren't ordinary computers. High-performance systems can involve BIOS settings, memory tuning, cooling, drivers, graphics cards, power delivery, game launchers, and hardware combinations that require deeper troubleshooting. We help with: โ€ข Gaming PC diagnostics โ€ข Blue screens โ€ข Random crashes โ€ข Game crashes โ€ข FPS drops โ€ข Micro-stuttering โ€ข CPU overheating โ€ข GPU problems โ€ข Driver conflicts โ€ข RAM instability โ€ข XMP / EXPO configuration โ€ข BIOS and firmware updates โ€ข Motherboard troubleshooting โ€ข AIO and liquid cooling issues โ€ข Steam problems โ€ข Battle.net and Epic Games issues โ€ข RGB and control software โ€ข Hardware upgrades โ€ข Performance optimization โ€ข Custom gaming PC builds Already had someone look at it and you're still having the problem? We'll start with the symptoms and work toward the actual cause instead of guessing. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” ๐Ÿ› ๏ธ CUSTOM PC BUILDS & UPGRADES Building or upgrading a PC? We can help make sure the parts work together and the system is configured properly once everything is installed. Services include: โ€ข Custom gaming PC builds โ€ข Component installation โ€ข CPU upgrades โ€ข GPU upgrades โ€ข RAM upgrades โ€ข Storage upgrades โ€ข Cooling installation โ€ข AIO installation โ€ข BIOS configuration โ€ข Windows setup โ€ข Driver installation โ€ข Stability testing โ€ข Performance configuration Custom PC builds start at $250. Have your parts already? Send us the build list and tell us what you need help with. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” ๐Ÿš— DFW ON-SITE COMPUTER SUPPORT Some problems need hands-on help. We provide on-site service throughout the Dallasโ€“Fort Worth area, including: Richardson โ€ข Dallas โ€ข Plano โ€ข Garland โ€ข Frisco โ€ข McKinney โ€ข Allen โ€ข Mesquite โ€ข Rockwall โ€ข Wylie โ€ข Rowlett and surrounding communities. On-site support is ideal for: โ€ข Desktop computer problems โ€ข Hardware troubleshooting โ€ข New computer setup โ€ข PC installations โ€ข Wi-Fi troubleshooting โ€ข Printer setup โ€ข Equipment setup โ€ข Gaming PCs โ€ข Computer upgrades โ€ข Situations that cannot be handled remotely DFW On-Site Support starts at $200. Same-day and next-day availability may be available depending on location. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” ๐Ÿ›ก๏ธ VIRUS, MALWARE & SCAM CLEANUP Clicked something suspicious? Getting fake virus alerts? Browser suddenly covered in popups? Computer acting differently after someone remotely accessed it? Don't panic โ€” and don't keep clicking. We can inspect the computer for: โ€ข Malware โ€ข Potentially unwanted programs โ€ข Suspicious browser extensions โ€ข Scam notifications โ€ข Unwanted remote-access software โ€ข Browser hijacking โ€ข Startup programs โ€ข Suspicious installed software โ€ข Security configuration problems We'll explain what we find and what should be removed. No scare tactics. No unnecessary security products. Just clear answers. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” ๐Ÿข SMALL BUSINESS COMPUTER SUPPORT Small businesses shouldn't have to lose hours of productivity every time a computer, printer, email account, or piece of software stops working. We provide practical computer support for small businesses that need reliable help without maintaining a full internal IT department. We can assist with: โ€ข Employee computers โ€ข Windows support โ€ข Microsoft 365 โ€ข Outlook โ€ข Email troubleshooting โ€ข New workstation setup โ€ข Software problems โ€ข Printer issues โ€ข PC replacement and migration โ€ข Remote employee support โ€ข General day-to-day computer problems Need help once? That's fine. Need someone you can call again when something breaks? We can help with that too. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” ๐Ÿ’ฐ CLEAR PRICING. BEFORE WE START. Nobody likes wondering what a repair is going to cost. That's why we discuss pricing before the work begins. ๐Ÿ’ป Remote PC & Laptop Support โ€” Starting at $120 ๐Ÿš— DFW On-Site Support โ€” Starting at $200 ๐ŸŽฎ Custom Gaming PC Builds โ€” Starting at $250 If we discover something that changes the scope of the work, we'll explain it before moving forward. No surprise invoices. No hidden fees. No unnecessary repairs. You should always know what you're paying for. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” NOT SURE WHAT'S WRONG? You don't need to know. That's why you're hiring us. You don't need to diagnose the computer yourself. You don't need to know which service to choose. And you don't need to spend hours searching the internet trying random fixes first. Just send us: โ€ข What the computer is doing โ€ข Any error message you're seeing โ€ข Whether you need Remote or On-Site help We'll help determine the next step. โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ” READY TO GET YOUR COMPUTER WORKING AGAIN? Send us a message and tell us what's happening. We'll review the issue, explain the recommended next step, and provide pricing before the work begins. Fast. Reliable. Honest PC Support. SJK CREATIVE & TECH โญโญโญโญโญ Thumbtack Platinum Pro ๐Ÿ’ป Remote Support Nationwide ๐Ÿš— On-Site Support Across DFW ๐ŸŽฎ Gaming PC Specialists Tell us the problem. We'll take it from there.
Overview

Current Top Pro

Hired 118 times

1 similar job done near you

Background checked

2 employees

13 years in business

Business hours

Sun6:00 am - 11:00 pmMon6:00 am - 11:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Services offered
Computer issue
Computer type

PC

Desktop or laptop

Desktop

Laptop

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

71 reviews

5

97%

4

0%

3

0%

2

2%

1

1%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Cathy M.

Sep 6, 2026

โ€ข

Hired on Thumbtack

All I can say is Wow! SJK was more than I ever dreamed, they responded quickly and efficiently. J understood the problem immediately, devised a plan and fixed my computer within hours of the initial call. A+++ I highly recommend them!

Details: PC โ€ข Laptop โ€ข Virus or malware โ€ข At the proโ€™s location โ€ข My home, venue, etc. โ€ข Remotely (phone or internet)

Computer Repair
pro avatar
James r.

Sep 26, 2026

โ€ข

Hired on Thumbtack

Working with Jesse from SJK was a pleasure and educational.
He was very knowledgeable and informative.
I felt like my PC was in good hands, and the issue was resolved.
Thanks again!!!!!

Details: PC โ€ข Desktop โ€ข Troubleshooting needed to determine issue โ€ข My home, venue, etc. โ€ข Remotely (phone or internet)

SJK Creative & Tech's reply
Glad to hear you were satisfied with our service. Let us know if you need anything.
Computer Repair
pro avatar
Barbara S.

Jul 22, 2026

โ€ข

Hired on Thumbtack

Jesse was absolutely amazing to work with. my system had extensive issues. Jesse was so patient. He walked me through the many processes, and finally I have a working computer and printer. I am VERY satisfied, and very impressed with my experience. I will definitely use them again. If I could, I would score them a 10!

Barbara Seifried

Details: PC โ€ข Laptop โ€ข Troubleshooting needed to determine issue โ€ข At the proโ€™s location โ€ข Remotely (phone or internet)

Computer Repair
pro avatar
David N.

Jul 4, 2026

โ€ข

Hired on Thumbtack

Jesse was really easy to work with. He did a great job and solved my issue! Highly recommend. Took time to teach me more about my pc and how everything works.

Details: PC โ€ข Desktop โ€ข Troubleshooting needed to determine issue โ€ข My home, venue, etc. โ€ข Remotely (phone or internet)

Computer Repair
pro avatar
Evan E.

Jul 10, 2026

โ€ข

Hired on Thumbtack

These guys could not have made my life any easier, I recently upgraded parts to my pc, as best I could as an amateur, and had no noticeable improvement on the performance of the pc however with work and life getting crazy it kind of just fell to the wayside, recently Iโ€™ve had some extra time to play again but noticed now I was getting massive drops in frame rate making most games unplayable. Jesse was able to root out the issue and guide me through fixing it completely remotely and even followed up to make sure it was still running smoothly, will definitely be keeping SJK in the back pocket for any future issues!

Details: PC โ€ข Desktop โ€ข Troubleshooting needed to determine issue โ€ข My home, venue, etc. โ€ข Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Sarah Jane Kruger

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