Vinx Pest Control
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Pest Control Services
Unfortunately I am going to give Vinx a 1 Star. I tried to hire them to treat our new home. The video really sold me on wanting to have them come out but we never were able to revive services from them. I reached out and then received an email saying they would contact me as soon as the next day to get an appointment scheduled, but instead received a phone call the next morning stating that they were at the house and no one was home (We hadn’t closed yet and had they called to set up an appointment I would have told them that instead of them wasting their time driving all the way to Rockwall) so we set up an appointment for 10/30 between 12-2pm. I got to the house at 11:30 on the 30th and there was a note on the door saying they had been there at 8:55. I called and they stated the appointment was from 8-10, I told them that had never been made aware of the appointment time change. The gentleman checked and confirmed the appointment had been discussed between us from 12-2 and said he wasn’t sure what happened- he said he would reach out to the another tech and see if they could squeeze me in- they called back and said they put me on for sometime during the day Friday- no one ever showed up- so I sat in a completely empty house ALL day (from 1130-630) with a 9 month old waiting for someone to show up and I didn’t even receive a call stating that they wouldn’t be able to make it. And no one tried to reach out today either to even try to set up a new appointment or apologize. We’re new to town and were looking to establish a long standing pest control services. We’ll keep looking.Nov 1, 2020Verified
Great service. The technicians are very thorough especially Ryan who dealt with my mom who doesn't speak English too well. He got the job done and took his time all the while being very nice and courteous. Will recommend Vinx to my family and friends and will keep relying on Vinx for all my future pest problems. Thanks.Oct 8, 2019Review from GoogleVinx Pest Control's reply
Thanks for the great review, Adam! We were happy to help you!
This is such a great company. It reminds me of the old mom and pop shops that were around when I was little. They make sure their customers are satisfied and well taken care of. Every time I call in they are excited to help and so reasonably priced. I called multiple companies before giving Vinx a shot and I'm so glad I went with them!Aug 30, 2019Review from GoogleVinx Pest Control's reply
Thanks for the great review, Zach! We're glad to provide you with the pest control services you needed!
This is a company I would highly recommend to anyone seeking solutions to pest control issues. After dealing with a rodent problem and trying numerous online and home remedies I finally called VINX PEST CONTROL. Absolutely amazing how quickly they came in and cleared my home of the monster rodents. A team of professional, efficient & friendly experts. Special thanks to Zack, sales manager and Paul, service technician. They made what seemed like an impossible task relatively quick and simple. Thanks for walking me thru this guys.Aug 30, 2019Review from GoogleVinx Pest Control's reply
Wow thanks for the incredible review, Sharon! I'm glad we were able to help you with your pest control needs.
Outdoor Pesticide Application
Took money for continued service and never heard back again.Jun 28, 2020VerifiedVinx Pest Control's reply
Hi Ryan, I am super sorry no one got back to you on here. Normally customers call in for requests as that is the best way to reach us. With everything going on with Covid we have had some times where our Thumbtack account was not active and so I believe your messages slipped through the cracks. Please give us a call at 972-855-8469 and we are more than happy to help you out.
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is based on the size of the Home/ Area we will be treating as well as what pests you are experiencing. We can determine price once we know the how big the area will be treating is and then what pests we need to take care of.