FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we offer competitive, affordable and fair prices for the customers. our current prices are already discounted. we do not have any hidden charges. NO moving fees NO miles/gas fee the only fee we have is for stairs, which is $25 per stairs set.
- What is your typical process for working with a new customer?
first we contact the customer to learn about their request/service needed, take the time to answer all their questions, discuss the pricing and availability. after we request some information such as the addresses to schedule and confirm the move!
- What education and/or training do you have that relates to your work?
our movers have been in the business for a while and they have good practical experience. we also provide training on the proper use of the equipment, proper way of lifting heavy items, proper way of wrapping and protecting your items, proper way of stacking and making the best of using the space available.