Josh promptly arrived at the designated time and installed all the knobs and pulls we wanted on our cabinets. He was very polite, cleaned up after himself, and the job was done in a very professional manner.
Lugo’s Interior Trimwork
Jeff M.
First before you read anymore look at the first photos that I posted. Do you really want this level and quality of work in your home. They put 19 screws in the cabinet. So incredible. Why would someone do this if they had any clue what they were doing. If I could give less than a star si would give it. Although this contractor has many awesome reviews do not take your chances. Wilmer Rios left the project of installing my kitchen cabinets because he thought it was too difficult and taking too much time. So he told me he was finished and he was not doing anymore. We ran into a problem with the the crown molding because apparently the ceiling on the right side of the venthood was lower by a1/2 inch. Wilmer knew that 3 1/2 inch crown molding was to be installed yet he installed the cabinets at 3 “. His reason was that he installed them level with a laser and did not take into account that the ceiling was lower. Not to many homes are built perfectly and adjustments have to be made. Any professional knows this and has experienced similar situations many times. I trusted him to know what to do in this situation because he is supposedly the professional. I am not. He hired a man to install the crown molding and after he informed me of the problem I called the man and problem solved and the contractor and I came up with a solution to overcome the situation. Wilmer, however, told the contractor that he hired to not do it. Wilmer and his wife then wanted to terminate the job before it was done and receive payment even though we found a solution that was acceptable. He left me with the task of finding another contractor. And did not complete even simple tasks of installing the trim and toe kick. The solution was easy and the project could have been finished that day. There is no excuse for such unprofessional behavior. I was upfront from the beginning about the time frame so saying it was taking too long is not valid.
Rios Pro Solutions LLC
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