FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Brighton Exteriors, our pricing is built on long-term partnerships with some of DFW's top window manufacturers — allowing us to offer highly competitive pricing without ever compromising on quality. We don’t believe in inflated prices or gimmicky discounts; instead, we pass our negotiated savings directly to our customers. There are no hidden fees, and every quote is fully transparent. You’ll receive premium, energy-efficient windows installed by certified professionals — all at a price that reflects the strength of our supplier relationships, not a sacrifice in craftsmanship.
- What is your typical process for working with a new customer?
Our process is simple, transparent, and designed around you. Consultation & Assessment – We start with a free, no-pressure consultation where we evaluate your home, discusses your goals, and help identify the right window styles and performance options for your space. Customized Quote – We provide a detailed, written quote that clearly outlines all costs — no surprises or hidden fees. Our pricing reflects the strength of our manufacturer relationships, allowing us to offer premium windows at a highly competitive price point. Professional Installation – Once approved, our experienced installation team handles everything with precision and care, ensuring a clean, efficient installation and full respect for your home. Final Walkthrough & Warranty – We complete a final walkthrough with you to ensure every detail meets our standards (and yours). All of our products come backed by industry-leading warranties for peace of mind. From first conversation to final inspection, our goal is to deliver exceptional quality and value — every single time.
- What education and/or training do you have that relates to your work?
Our team brings decades of combined experience in window replacement, installation, and home energy efficiency. Our install team is fully trained and has experience installing thousands of windows — ensuring each project is handled with precision and long-term performance in mind. We maintain close relationships with our manufacturers, allowing our team to receive ongoing product training and stay current on the latest innovations in window technology, installation techniques, and energy-efficiency standards. In short, we invest heavily in education and training so our customers always receive the highest-quality workmanship backed by deep product knowledge and technical expertise.