Monarch Envoy LLC
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Zip code
Appliance brand
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: My focus is quality. I do not cut corners, and I am always honest with my customers. Some of my competitors are cheaper, but I bring an unmatched level of customer service, and I am willing to take the time to ensure my customers are 100% happy.
Overview
Hired 32 times
Background checked
1 employee
3 years in business
Payment methods
Cash, Check, Credit card, Square cash app, Venmo
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Featured Projects
7 photos
Specialties
Appliance type
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Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Exceptional 5.0
26 reviews
5
100%
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Read reviews that mention:
Stephanie M.
Oct 22, 2021
·
Hired on Thumbtack
Hired on Thumbtack
I had an excellent experience hiring Dwight with Monarch. I called him one afternoon and he was here the next day. Dwight is punctual, professional, friendly, knowledgeable, wore a mask and truly was a pleasure to work with. He really went the extra mile!!!
I am completely satisfied with the repairs. He clearly explained what was wrong with both my washer and my dryer, as well as what options my options were.
Although I was hoping it would cost a bit less, I absolutely feel that I got the very best value for my money and am still absolutely delighted to have my appliances back in action several weeks later.
I will most definitely recommend Dwight/Monarch to friends, family, neighbors and strangers in the supermarket whenever anyone I know of needs an appliance repaired or their HVAC repaired/updated.
Highly recommend. ☺️💯👏
Details: Washer / dryer • LG • Residential
Appliance Repair or Maintenance
Holly R.
3 weeks ago
·
Hired on Thumbtack
Hired on Thumbtack
We kept getting specs of black / brown grit on all our dishes. We had tried everything and nothing worked. He was here and found the problem within 20mins. He had to order a part, so he scheduled to come out again in two days.
Dishwasher is fixed and he was great!
Great communication and expert knowledge of appliances. Would definitely re-hire.
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Update (1/4/22)
We were still getting specs on our glass, so Dwight agreed to come back (free of charge). He said that the part he replaced had moved, so he reset the piece and told us to let him know if it still wasn't working. We have attempted to run the dishwasher multiple times now and have determined there is no water dispensing into it. I contacted Dwight several times in hopes of getting our dishwasher fixed. I contacted him on 12/20, it is 1/5. I know there were some health issues, but I would have really appreciated at least a text or email with an update.
We have had to hire another company to have a working dishwasher again.
Details: Dishwasher • LG • Residential
Appliance Repair or Maintenance
Keith R.
Jun 8, 2021
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Hired on Thumbtack
Hired on Thumbtack
Just a great experience. He communicated and showed up when he said he would. Quickly diagnosed the problem and gave us a fair quote on our range repair. We also asked him to take a look at our ice maker, but it was such a simple fix he showed us how to do it ourselves, rather than charging us. We really appreciated that. I will be telling all my friends. So happy with Monarch Envoy.
Details: Oven / stove • Maytag • Residential
Appliance Repair or Maintenance
Kay p.
Jun 2, 2021
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Hired on Thumbtack
Hired on Thumbtack
Went above and beyond being just a simple repair guy: he even picked up and installed a new dishwasher plus hauled away the old one, all done about 2 weeks earlier than the store could have obliged for the same service.
Details: Dishwasher • Bosch • Residential
Appliance Repair or Maintenance
Teresa H.
Nov 30, 2021
·
Hired on Thumbtack
Hired on Thumbtack
He responded quickly, found the problem, and had the part on his truck the day before Thanksgiving! We are very glad to know about Monarch!
Details: Washer / dryer • Samsung • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Dwight Bedford