FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do offer discounts for seniors, military and usually have great promos year round. For honoring our prices and accuracy we find it best to offer an estimate once we have a chance to come and measure in your home.
- What is your typical process for working with a new customer?
We love being in touch with our customer throughout the process. We're a small family run company so the owner will usually be involved from the sale to shopping ride-along to project management to the hand-off. We send detailed scope lists in our proposals along with visuals of what the customer will get and inform them of anything we uncover when we open up the walls, like mold or plumbing issues. A remodel is a big project and we like to make it as low-stress as we can.
- What education and/or training do you have that relates to your work?
We are LEED certified, EPA Lead certified, Wedi certified and one of the owners is an architect.