FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to the specific needs of each home. We offer competitive rates for regular cleaning, deep cleaning, and move-related services. Discounts are available for recurring clients or large projects. Our rates include all cleaning supplies, and there are no hidden fees. For specialized requests, we are happy to provide a customized quote.
- What is your typical process for working with a new customer?
We start with an initial consultation to understand the client’s needs and preferences. Based on this information, we provide a detailed service proposal. On the day of cleaning, our team arrives fully equipped and ready to deliver the highest quality service. We follow up after the first session to ensure satisfaction and adjust any specifics as needed.
- What education and/or training do you have that relates to your work?
Our team has undergone rigorous training in effective, eco-friendly cleaning techniques. We stay updated with the latest in natural cleaning products and methods to ensure safe, thorough, and environmentally responsible results for all our clients.