FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At 4M Plumbing, we provide transparent plumbing pricing in San Antonio with no hidden fees. Our free diagnostic visits mean there's no cost until you approve the work. Every quote includes quality parts and professional plumbing labor—no surprise charges or unnecessary upsells. We offer seasonal plumbing discounts on select services, plumbing financing options for major repairs and installations, and warranty coverage on all completed work. Whether you need emergency plumbing repairs, water heater replacement, or drain cleaning in San Antonio, we provide upfront pricing before any work begins. Questions about your quote? We're always happy to discuss pricing options that fit your budget and help you make an informed decision with confidence.
- What is your typical process for working with a new customer?
If you have a plumbing issue, just let us know what’s wrong—no technical talk needed. We’ll arrive on time, listen to your concerns, and quickly figure out the cause. After that, we’ll explain in plain language what’s happening and share simple, affordable options to fix it. You’ll see the pricing up front so there aren’t any surprises. Once you’re comfortable, we get it fixed and make sure everything is working before we leave. Our job is to solve your problem and make the process easy—so you can get back to normal as quickly as possible.
- What education and/or training do you have that relates to your work?
At 4M Plumbing, your plumbing work is completed by fully licensed professionals with advanced training and years of hands-on experience in the field. Our team has completed thousands of hours of rigorous apprenticeship, passed comprehensive licensing exams, and continues ongoing education to stay up-to-date with Texas safety codes and best practices. That means you can count on repairs and installations that meet the highest standards of safety, reliability, and workmanship—protecting your home and your investment.