FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Mulder Plumbing Services, we believe in honest, upfront pricing with no surprises. Before any work begins, you’ll receive clear options, transparent costs, and recommendations tailored to your home and budget. We also offer: • Online discounts and seasonal promotions • Military, first responder, and teacher discounts • Home Care Club Membership options that include annual services and ongoing savings Our goal is simple — provide high-quality work at a fair price so you always feel confident in the investment you’re making in your home.
- What is your typical process for working with a new customer?
We keep things easy and stress-free: 1. Initial conversation: We listen to your concerns and gather the details. 2. On-site evaluation: A licensed plumber arrives, inspects the issue, and explains what’s going on in clear terms. 3. Upfront options: You receive repair or replacement choices with straightforward pricing. 4. Professional service: We complete the work to the highest standard, clean the area, and walk you through everything that was done. 5. Follow-up: We make sure the fix holds and you’re fully satisfied. No pressure, no upselling — just real solutions and great service.
- What education and/or training do you have that relates to your work?
I’m a Licensed Journeyman Plumber (J53745) and a Licensed Backflow Assembly Tester (21223) with over a decade of hands-on plumbing experience in both residential and commercial plumbing systems. Our company is backed by our Responsible Master Plumber, Jerry Mulder (MPL 15992), ensuring every job meets the highest technical and safety standards. Mulder Plumbing Services is also fully insured, giving our customers peace of mind on every project. Our team has extensive experience in specialized services, including: • Leak detection & pinpointing • Sewer and water line mapping • Hydrostatic testing • Excavation and tunneling repairs • Commercial and restaurant plumbing, including grease remediation We also maintain ongoing professional training to stay current with industry standards, safety protocols, and emerging technologies. This guarantees that every customer receives skilled, reliable, and expert-level service.