Mac Doc

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Computer issue

Computer type

Desktop or laptop

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Introduction

25 Years Experience in Hardware Technology..Only Apple Macintosh... Diagnosing there equipment Properly.... What the Competitors can't or don't want to Fix i do at a good Rate....

Overview

Hired 98 times

Background checked

3 employees

12 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, and Check.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

2016

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

81 reviews

5

96%

4

4%

3

0%

2

0%

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Read reviews that mention:

MarkAnthony B.

Apr 23, 2020

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Hired on Thumbtack

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Mac Doc's reply

Computer Repair

Christopher D.

Apr 14, 2016

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Hired on Thumbtack

Apple desktop went out and Frank provided several options to save things saved on my hard drive instead of spending a lot just to have an old computer repaired. Quick turn around and Frank is a great guy.

Computer Repair

Robin K.

Oct 22, 2014

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Hired on Thumbtack

My laptop would not turn on due to a water spill and after calling Apple and a local computer repair shop on Yelp I was facing repairs between $300-750. I had given up hope and was ready to buy a new laptop until I googled computer repairs in San Antonio and that's how I came across Mac Doc via Thumbtack. LIFE SAVER. He cleaned out the laptop and was able to get it turned on for $75!!!!!!! Customer service was outstanding and the price was so affordable! I don't know what me or my wallet WOULDVE done if it wasn't for Mac Doc! He got it to work in less than 24 hours and I was able to pick it up the next day. He saved my laptop's life! I would definitely recommended him to any person with a MacBook and all UTSA students!

Computer Repair

Larry J.

Aug 27, 2016

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Hired on Thumbtack

Mac Doc's reply

Apple Computer Repair

Rosa e.

Aug 30, 2015

·

Hired on Thumbtack

Frank was anle to assist me and figured out what was wrong with me computer over the phone. My computer was covered under warranty so it needed to be repaired by Apple. He referred me to a store and didnt charge me anything for helping.

Apple Computer Repair

Credentials

Background Check

Frank Cortez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$75.00 Hour,Plus Parts i got to you no Charge For Pickup and Delivery
What is your typical process for working with a new customer?
Listen to there issues,Fix Problem,Insure Satisfaction
What education and/or training do you have that relates to your work?
Studying,Reading,Research,Hands on,Service Manager for 18 Years with a well Known Company..Apple Certified.....

Mac Doc

FAQs

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