TexasPCDoctor Inc.

14 photos

Show more

Customers rated this pro highly for value, professionalism, and responsiveness.

Read reviews that mention:

• computer・3

• problem・2

• issue・2

• pc・1

• tech・1

• repair・1

• fix・1

---

Gloria G.

Oct 8, 2019

·

Hired on Thumbtack

Hired on Thumbtack

I am so glad I chose Steve as my computer questions go to person. He was very knowledgeable at his job and knows how to communicate with people. I addressed my issues and he handled each one appropriately and in a timely manner. A few days later I had other questions for him and he responded quickly and assisted me again. I give Steve a 10. Thank you Steve!

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services

Shuyen w.

Jun 28, 2019

·

Hired on Thumbtack

Hired on Thumbtack

He is very professional. After listening to our description, he identified the potential problem and directed us to another professional who is more specialized in that problem.

Details: PC • Desktop • Computer not turning on • At the pro’s location

Computer Repair

Jeffrey g.

Jun 30, 2018

·

Hired on Thumbtack

Hired on Thumbtack

Steve is the best. He took quality time to troubleshoot the problem, evaluation the course of action to fix the problem and perform a retest to ensure the problem did not reoccur. I would strongly refer to anyone.

Details: PC • Laptop • System error or blue screen • The computer technician travels to me • I travel to the computer technician

Computer Repair

Mick H.

May 24, 2018

·

Hired on Thumbtack

Hired on Thumbtack

Steve is one of the most honest computer techs you will ever meet! He will work with me till we are done!

Details: PC • Desktop • System error or blue screen • The computer technician travels to me

Computer Repair

John W.

May 15, 2018

Great service! Best home computer repair service i’be Ever had.

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  For fixed-quote jobs, the price quoted is the price you pay. If the issue cannot be resolved, there is no charge. For technical support, whether onsite or remote, the hourly rates start at $40/hour, but this is invoiced in increments of 1/10th of an hour. You pay ONLY for EXACTLY what you need. For onsite support, the nominal service call fee can be waived for new customers. Please contact us for details.

• What is your typical process for working with a new customer?

  We are experts in listening. We discuss the issue at length for free with the customer, and decide whether the project needs a fixed-quote or would be time-based.

• What education and/or training do you have that relates to your work?

  40+ years in technology, with the recent 25 years in Windows PC, Windows Server, and home/small business networking support.