FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide military discounts and referral bonuses. We recognize that cost is a primary concern when it comes to return on investment and affordability. Rest assured, we continuously monitor the lumber and labor markets to ensure we remain highly competitive.
- What is your typical process for working with a new customer?
At Dash, we prioritize understanding your project needs. Our salesperson will visit the jobsite for a 30-minute consultation to discuss the entire project. During this visit, we will ask qualifying questions to find the best solution for you, provide photos of similar jobs, and show product samples. We will also take pictures and measurements. Depending on the project's size and scope, you can expect a detailed quote within 1-4 business days. Our bids are valid for 30 days, and the entire bidding process is free of charge. Additionally, we offer 3D renderings to help you visualize the design for a small fee, which will be deducted from the total price.
- What types of customers have you worked with?
Dash & Company has worked with residential and commercial customers, from DIY'ers, to home builders and developers. We have worked all over San Antonio and surrounding areas, and our salespeople can provide photos of completed jobs.