French's Custom Outdoor Concepts, LLC

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Customers rated this pro highly for professionalism, work quality, and responsiveness.

Read reviews that mention:

• deck・8

• project・6

• patio・3

• build・2

• built・2

• permit・1

• wood・1

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Matt M.

Apr 14, 2022

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Hired on Thumbtack

Hired on Thumbtack

Chris and his team are consummate professionals. Their craftsmanship and attention to detail are unparalleled. They replaced some structural beams on my patio and the quality of work and communication was fantastic.

Details: Remodel or renovation of existing deck or porch • No existing plans, but have a good idea of what I want • Residential

Deck or Porch Remodel or Addition

Sarah C.

Dec 10, 2021

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Hired on Thumbtack

Hired on Thumbtack

Had my back patio screened in with a cedar knee wall. It was completed quickly and it turned out impeccable. He cleaned up so well when he left as well, extremely happy with the results.

Details: Remodel or renovation of existing deck or porch • No existing plans, but have a good idea of what I want • Residential

Deck or Porch Remodel or Addition

Christian M.

Mar 14, 2019

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Hired on Thumbtack

Hired on Thumbtack

The deck is still in the early stages; however, this has been such a great experience. Fast, easy and reliable communication. Jon does personal designs with multiple options that allow you to explore what you like best. We are excited to see the completed project but can speak from experience that this is a company that cares about customer satisfaction!

Details: New deck or porch construction • Medium (150 - 300 sq ft) • No existing plans, but have a good idea of what I want • Residential

Deck or Porch Remodel or Addition

Alyssa C.

Jul 10, 2018

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Hired on Thumbtack

Hired on Thumbtack

We absolutely love our new deck! It looks so much better than I was imagining. Chris was great to work with, and was always open and honest. I asked a good amount of questions and asked for suggestions since I wasn't too familiar with what would look best for our backyard and I never once felt I was being taken advantage of, or upsold. We priced out all the materials ourselves and the total price for our deck was completely fair, especially compared to other quotes we received for the same project. I will definitely recommend French's to anyone wanting a good quality deck! Thanks, Alyssa & Garrett Clifton

Details: New deck or porch construction • Large (more than 300 sq ft) • Wood • No existing plans, but have a good idea of what I want • Residential

Deck or Porch Remodel or Addition

Valerie S.

Sep 6, 2017

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Hired on Thumbtack

Hired on Thumbtack

I am submitting this review based 100% on Mr. French's professionalism, Responsiveness, and Punctuality. I contacted Mr. French to schedule an appointment for a deck installation in Boerne. He was on-site building a deck in Floresville when he took my call and information. We set the appointment for 9/6 @ 6:30. He arrived spot-on @ 6:30 and he was dressed very professionally. Prior to his arrival, we had decided to hold off on the deck and I mistakenly texted my appointment cancellation to the wrong number so Mr. French made an unnecessary trip. In spite of the fact that he most likely drove from Floresville to Boerne, after a full day of work, unnecessarily, and in traffic - he remained very professional at my front door. Based solely on his demeanor and understanding of my mistake, I would recommend him and his company.

Deck or Porch Remodel or Addition

FAQs

• What is your typical process for working with a new customer?

  At French's, we utilize a non-pressure, typically 2 part, design process. On our initial meeting, our designer will take measurements, pictures, elevations, and discuss what your needs are for the area. We then set up a follow up appointment that day, before we leave. We'll take all this information back to our office and "build" 1 - 3 different designs in our 3D design software. At our follow up appointment, the designs are presented, tweaked if needed and priced out for your review. If everything is right on track, we can sign that night and you are placed on the production schedule. If you need time to look everything over, GREAT! We encourage multiple quotes as well as complete agreement of all aspects of your project. Because at the end of the day, we want you to be happy.

• What education and/or training do you have that relates to your work?

  We have over 17 years in the construction industry with over a decade specifically in exterior remodeling. We are a certified TrexPro installer of Trex Composite decking. We are also the ONLY member of NADRA (North American Deck and Railing Association), a nonprofit organization that helps govern building codes for the decking industry.

• How did you get started doing this type of work?

  French's Custom Outdoor Concepts, LLC is a family owned and operated company specializing in outdoor structures. Founded in 2013, Christopher and Joanna French sought to offer San Antonio a higher degree in quality and professionalism in the residential outdoor construction industry. Carrying on the good name and reputation established by his grandfather (Hollis French) at French's Furniture and Cabinet Shop for so many years, Christopher set out to raise the bar in quality for each and every project his company is honored to take on.