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French's Custom Outdoor Concepts, LLC

French's Custom Outdoor Concepts, LLC

French's Custom Outdoor Concepts, LLC

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Introduction: With over 14 years of first hand, on the job experience, French's Custom Outdoor Concepts is San Antonio's rising star in Residential and Commercial exterior remodeling. We offer CUSTOM decks, patio covers, arbors, decorative concrete and all accessories associated with them. We take great pride in being completely custom. Other companies make their living on square, basic, cookie cutter projects. Not at French's. We are San Antonio's ONLY decking contractor that can heat and bend composite decking for a truly elegant, curved deck. We literally build circles around the other guys.

Overview

Hired 11 times

6 similar jobs done near you

Background checked

4 employees

8 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Photos and Videos

84 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Great 4.7

15 reviews

5

87%

4

7%

3

0%

2

6%

1

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Read reviews that mention:

Christian M.

Deck or Porch Remodel or Addition

The deck is still in the early stages; however, this has been such a great experience. Fast, easy and reliable communication. Jon does personal designs with multiple options that allow you to explore what you like best. We are excited to see the completed project but can speak from experience that this is a company that cares about customer satisfaction!

Mar 15, 2019

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Verified

Alyssa C.

Deck or Porch Remodel or Addition

We absolutely love our new deck! It looks so much better than I was imagining. Chris was great to work with, and was always open and honest. I asked a good amount of questions and asked for suggestions since I wasn't too familiar with what would look best for our backyard and I never once felt I was being taken advantage of, or upsold. We priced out all the materials ourselves and the total price for our deck was completely fair, especially compared to other quotes we received for the same project. I will definitely recommend French's to anyone wanting a good quality deck! Thanks, Alyssa & Garrett Clifton

Jul 10, 2018

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Verified

Valerie S.

Deck or Porch Remodel or Addition

I am submitting this review based 100% on Mr. French's professionalism, Responsiveness, and Punctuality. I contacted Mr. French to schedule an appointment for a deck installation in Boerne. He was on-site building a deck in Floresville when he took my call and information. We set the appointment for 9/6 @ 6:30. He arrived spot-on @ 6:30 and he was dressed very professionally. Prior to his arrival, we had decided to hold off on the deck and I mistakenly texted my appointment cancellation to the wrong number so Mr. French made an unnecessary trip. In spite of the fact that he most likely drove from Floresville to Boerne, after a full day of work, unnecessarily, and in traffic - he remained very professional at my front door. Based solely on his demeanor and understanding of my mistake, I would recommend him and his company.

Sep 7, 2017

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Verified

Bill C.

Deck or Porch Remodel or Addition

Chris French provided excellent workmanship in building our self-standing covered deck. He went above and beyond what I expected to see with the detail on building the deck.....no short cuts. He handled all the details of obtaining the City permit and providing all the necessary HOA documentation to get approval. We talked to 5 deck builders before we choose French's Custom Outdoor Concepts. We would highly recommend Chris's company to anyone.

Jul 29, 2017

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Verified

Jackie W.

Deck or Porch Remodel or Addition

Ugh, I wanted to like them so much since they were so nice, but it’s been such a hassle to get them to completely finish my project. Signed a contract with a salesman in November and he mentioned sometime after the first of the year for my project to be completed. Totally understand with the covid construction boom that things are crazy right now. They claim to put you on a project plan distribution with weekly communication, but I had to reach out multiple weeks just to get my update. Then, the owner sends this big long patronizing email about wanting to not just collect a paycheck and how when it’s your turn for your project to start that you’ll get 100% of the focus. LOL! I honestly don’t know if he has even seen the partially finished project. He didn’t seem to know that something we had agreed to wasn’t done, he was just collecting the money and said that they’d be back to finish the last part on Monday. That was a week ago. Now apparently it could be next week, which I found out by reaching out, since no one felt compelled to let me know what was going on with my project. The guys they hired to do the work were great, thankfully.

Mar 13, 2021

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Verified

Credentials

Background Check

Christopher French

FAQs

What is your typical process for working with a new customer?
At French's, we utilize a non-pressure, typically 2 part, design process. On our initial meeting, our designer will take measurements, pictures, elevations, and discuss what your needs are for the area. We then set up a follow up appointment that day, before we leave. We'll take all this information back to our office and "build" 1 - 3 different designs in our 3D design software. At our follow up appointment, the designs are presented, tweaked if needed and priced out for your review. If everything is right on track, we can sign that night and you are placed on the production schedule. If you need time to look everything over, GREAT! We encourage multiple quotes as well as complete agreement of all aspects of your project. Because at the end of the day, we want you to be happy.
What education and/or training do you have that relates to your work?
We have over 17 years in the construction industry with over a decade specifically in exterior remodeling. We are a certified TrexPro installer of Trex Composite decking. We are also the ONLY member of NADRA (North American Deck and Railing Association), a nonprofit organization that helps govern building codes for the decking industry.
How did you get started doing this type of work?
French's Custom Outdoor Concepts, LLC is a family owned and operated company specializing in outdoor structures. Founded in 2013, Christopher and Joanna French sought to offer San Antonio a higher degree in quality and professionalism in the residential outdoor construction industry. Carrying on the good name and reputation established by his grandfather (Hollis French) at French's Furniture and Cabinet Shop for so many years, Christopher set out to raise the bar in quality for each and every project his company is honored to take on.

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