FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Architectural Roofing Solutions utilizes Xactimate as our baseline estimating software. Xactimate uses regional pricing in our marketplace. Xactimate is also the most widely used benchmark pricing for dealing with insurance claims.The pricing is updated monthly and means that often prices even go down. We do what is necessary to stay competitive and using this type of program is a great way to distinguish ourselves apart from pickup truck subs and the flyby night contractors.
- What is your typical process for working with a new customer?
Meeting with new clients is always the first step in understanding what their wants and needs are for the project. We gather all the information required, do a thorough inspection, identify any trouble areas and put together a detailed estimate. Once this is complete we prefer too meet with the clients and explain all that is involved and how the project flows. Being on the same page is the best way to start. I don't believe in hidden surprises. IT'S ALL IN THE DETAILS.....
- What education and/or training do you have that relates to your work?
Over 25 years of experience in the residential and commercial roofing industry. College background was in construction management. Over the years, I have attended many manufactures installation seminars. Manufacturers have brought new products types of roofing due to our understanding of installing thing correctly and even making improvements to installation techniques.