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Symbri
Symbri

Symbri

Top Pro

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Introduction: Hi my name is Tim and I’m the owner of Symbri. We provide everything you could need for your inground pool, and we specialize in customer communication. We take on a select number of pools to keep our customer service very sharp and intimate. Our techs value the ability to provide exceptional customer service. Feel free to message us and we can discuss your specific needs for pool care and what your look for in a pool maintenance professional. We would love to get to know you and maintain your pool!
Overview

Current Top Pro

Hired 86 times

Background checked

5 employees

6 years in business

Payment methods

Credit card

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jul - Dec

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Photos and Videos

5 photos

Specialties
Project type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

43 reviews

5
88%
4
5%
3
2%
2
0%
1
5%

Read reviews that mention:


Krista C.

Tim and his team have done a fantastic job. We needed a reliable and professional company that would help us take care of our inground pool. They have helped us keep it clean and repaired every step of the way. They have also helped us find the best repair technicians that have saved us a lot of money on issues that we faced. We truly look forward to our weekly pool checkups and we know if we need anything at all they are an email, text or call away. We highly recommend Symbri.
Nov 17, 2020
Frank B.

Swimming Pool Cleaning, Maintenance, and Inspection

Just started using Symbri and the pool looks great. Excellent service, responsive and very good communication.
Jul 23, 2020
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Verified
Dawn C.

Swimming Pool Cleaning, Maintenance, and Inspection

We have been working with Symbri for a month now and are extremely pleased. They are a little expensive, but their knowledge and quality of work is well worth the expense!
May 28, 2020
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Verified
Coral T.

Swimming Pool Cleaning, Maintenance, and Inspection

Great service, responds quickly, quality for amount of money, and awesome pool tech!
Mar 27, 2020
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Verified
Michael H.

Swimming Pool Cleaning, Maintenance, and Inspection

Symbri have been amazing for us. They come every week, do a great job cleaning the pool, test our water, take inspection photos of the pool equipment, and even text and email me the results. I would recommend them to anyone who needs a pool cleaning service.
Jun 15, 2018
·
Verified
Credentials
Background Check

Timothy Bean

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Each package we offer is paid on a monthly basis. This means if a customer signs up for our full service package, the $137 price covers the entire month of pool care or 4 to 5 cleanings. All payments are made on the first of every month and pay for the service received in the previous month. This means customers only ever pay for service they have already received. We depend on our reputation and we believe in keeping customers by providing exemplary service not though legal contracts. So customers can cancel or leave at any time without penalty. If you have any other questions about plans or prices we highly suggest visiting are website or giving us a call.

  • What is your typical process for working with a new customer?

    We try to make things as pain free for the customer as possible. Signing up for service is as simple as filling out our online sign up now form found on our website. Once we receive the sign up now form, the customer will receive a text message within a few hours with the time and date of there first cleaning, along with there assigned technicians profile information. Customers can choose to be there for there first visit or not its entirely up to you. Some customers sign up online without ever speaking to us. They simply start receiving service reports in their emails inbox.

  • What education and/or training do you have that relates to your work?

    We have created our own unique fully fledged certification program that goes well beyond any national certifications currently offered today. All of our technicians must have at least 1 year minimum of field experience, pass a three stage board review and written test before they are given the title of service technican. All of our technicians are the most highly trained and knowledgable professionals in there field simply because we demand excellence and enforce strict policies for continuous learning and re certification.

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